General Question

rexpresso's avatar

Why can't I export my Facebook contents yet?

Asked by rexpresso (922points) November 4th, 2010

It’s been on the news that now we can supposedly export everything from our facebook.

But for some reason the option for that in Account (top right) -> Account Settings -> Download (under Account Security) is not available for me.

Is it available for you? And what is your language? And country?

For me it’s not available;
I’m in Portugal;
With Facebook in Portuguese

Kindly let me know about your case, I’m curious. Thanks!

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2 Answers

Seaofclouds's avatar

I have the option to “download your information”. I went to “account settings” and then “download your information” is down near the bottom, right above “delete your account”. From my understanding it will download my pictures, videos, wall posts, and personal information that I entered into a zip file. In order to get to the link to actually do the download, I had to click on “learn more” (which was to the right of “download your information”) first.

I’m in the US and my language is English.

augustlan's avatar

Facebook often seems to roll out changes in pieces. Whenever they change the site, a whole bunch of my contacts will complain about it and I won’t have even been aware of it yet. Sometimes it takes weeks for them to activate the change for everyone. So maybe that’s the case this time, too.

Edit: That said, I just checked and I do have that option. US/English.

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