How do you get Gmail to ask you your alternate email address instead of your secret question?...
Asked by
flo (
13313)
November 12th, 2010
If you want to change your password, there is the “I can’t access my account”, in the sign in page, which later asks you your secret Q&A. But if you can’t find or remember it, is there anything you can do, to make it ask you your ‘alternate email address instead?
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9 Answers
I was just looking over the Gmail help doc’s on this and it looks like If you’re unable to answer your security question and you listed a recovery email address when you signed up for Gmail, a link will appear at the bottom of the security question results page.
I want to thank you both. Now I’ll go and try them.
I was asked to enter my Gmail address, (not my alternate email address) and wait to get an email in my alternate email. I am still waiting. Maybe there is some glitch in my alternate…
I get this screen after entering my gmail address and fill out the captcha.
@johnpowell That is interesting, what I am getting is the top part only, not what is below Google 2010…
how do you send a screenshot without using email anyway?
But more importantly, in my Gmail, where do I find the link that allows me to change my password ? I went to “Settings”, but I don’t see anything.
@johnpowell Sorry, “That’s interesting” is wrong.
And of course there is no screenshot on the answer box, it is a link. By the way, I went to put it as a OP because screenshot might be seen as off topic.
@flo you change your gmail password by going to settings, account settings, change account settings, then under personal settings there is a link to change password
Remember when you open a gmail account you are signing up not just for gmail but a whole suite of applications so changing this password will change almost everything else thats tied to google.
@mrlaconic thank you but I got it done a few days a go. It was the ‘Accounts and Imports’ that didn’t catch my eye when I first went to “Help”, (after I signed in) Settings, Accounts &Imports. I appreciate it. EDIT: I appreciate the info re. the apps.
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