Hi there.
I fly about 50~75% of the time for work…and can share a few tips & tricks I’ve picked up as a frequent flier. One caveat—I’m almost exclusively on Delta & United, so my info may not be as helpful for your BF flying on Southwest because I hear they do stuff like fee-based boarding protocols. (You can pay extra, about 24 hours before your flight, to get put in boarding “Zone 1”). My hubby flies on them sometimes..and they keep changing their boarding policies..so read their website closely and see if you can just pay a bit extra (after you’ve used Priceline or whatever to book the flight) to get him a confirmed seat.
Anyhow, one thing I know about all U.S. airlines – they do not, per FAA rules & regulations, assign certain seats including bulk head & exit rows until hours before the flight.
This means, aside from buying a first class seat, you cannot assure him enough leg room at reservation time.
Here’s what I’d do in your shoes:
1. Buy the ticket at the discount website of your choice.
2. Check in online literally as soon as online check-in is allowed. (Delta lets you check-in online 24 hours before your flight.)
**btw, this step is just to prevent you from getting bumped.
If you do not have FF status and you do not check-in before arriving at the airport you have a GOOD chance of getting bumped. Carriers routinely oversell flights by about 10 to 20%.
If everyone who bought a ticket for the flight actually shows up or they have weather issues or aircraft maintenance issues on the flight before yours—they have to bump people. Delta (and many other carriers) will pick the last checked in and work from there. So, if there are 120 people on the flight, if you waited to check-in on arrival at the airport and everyone else checked in online..you get bumped. I’ve seen it happen even to colleagues of mine, even on international flights.
Another option would be to TRY to get him bumped (don’t check in early then..) or for him to volunteer to take the next flight if they are in an oversold situation..because they will likely offer him a First Class seat if they need volunteers to be bumped.
3. If you don’t want to be bumped, and you want to get Exit Row seats in coach.. proceed to this step. Get to the airport a little bit early. There won’t be a Gate Agent (and this is the person you want to talk to—not the person who tags your luggage at the front counter) at the departure gate until about an hour before the flight..so no need to get there any earlier than that.
4. Have your boyfriend approach the Gate Agent. The MOST important person to charm is this person. If he approaches the Gate Agent and says:
“Excuse me..I’m just wondering if you have any exit row seats available? I’m a bit tall…” – that should do the trick.
They will likely be in the process of assigning the exit rows – and he has a shot at them if there aren’t too many Gold/Diamond level frequent fliers on the flight. (Yes, Frequent Fliers get first crack at better seats, even in coach, than the rest of the people on the airplane.)
Best strategies for getting on a flight where you won’t get bumped or trumped by Frequent Fliers: Fly at a day/time that business people are less likely to travel.
Mid-week, middle of the day is your absolute best bet. (Wed. @ 11am, for example.)