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mandiemom's avatar

Do I buy the Atrix or the IPhone4? I'm cheap, clumsy, and have no patience for tech support.

Asked by mandiemom (90points) May 2nd, 2011

I have commitment issues and 2 years in a contract is a long time.

I need an easy to use, easy to understand phone that will not frustrate me all day. I barely watch movies, I rarely ever download music. I want to know what’s happening, where I am, and what’s on my favorite websites. I want to be able use the phone to save money. Coupons! Selling on Ebay! Shortest route! Grocery list!

I need a no BS warranty policy. Like I said, I am cheap, clumsy and have no patience.

I do need a phone that I can eventually attach a laptop too. Buying a new one of those soon too-not sure if it’s going to be a Mac or not…

Anyway, THANK YOU!

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11 Answers

seekingwolf's avatar

I personally like Android (the OS on the Atrix) better but there is a bit of a learning curve. iPhone4 (or the other iPhone models) are easier to pick up. That’s why so many people of different ages have latched onto the iPhone.

So you want easy to use, easy to understand, go with the iPhone.

Buttonstc's avatar

When you state that you have no patience for tech support I’m going to assume that you mean the all too typical tech support practiced by most companies where you are kept on hold for lengthy time periods, charged and arm and a leg, and end up with someone who can barely understand English in some offshore nation with whom you can’t communicate.

Well, that’s not the iPhone user experience at all. It’s no small wonder that year after year, Consumer Reports has consistently rated Apple number one for customer satisfaction for tech support.

It’s totally free with dedicated lines and number for iPhone users.

Secondly, you aren’t on hold forever. Any call I’ve ever made was answered in 2 mins. or less.

Their call centers are right here in the US and you can actually communicate with whomever you’re speaking with.

Plus, i’m not techy at all and I found most of the iPhone very intuitive and easy to use. There are mostly free apps designed to do all the things you listed.

I’ve been very satisfied with my iPhone experience. And you can connect your phone to either a Mac or a Windows computer so that shouldn’t be a problem.

If you’re looking for easy to use, iPhone is it.

Buttonstc's avatar

I just remembered something else. You said that you’re cheap, right ?

How does $50 sound? For a limited time, the iPhone 3Gs is now on sale at that price.

If you don’t need the latest and the greatest, that might be for you. There’s nothing wrong with them at that price (they aren’t refurbs, they’re brand new.)

Itsvjust that now that the iPhone 4G is out, they want to clear out their inventory of the previous model. I’m typing this on an iphone 3G, the version before and it’s just fine.

So that’s something to think about. There certainly are no other smartphones available for such a low cost.

But you would need to decide fairly quickly cuz once their stock of these is gone, that’s it. And at that price, I imagine it won’t be too long.

jerv's avatar

Apple does have far better tech support. I don’t know if it’s other issues (especially poor reception) are worth the sacrifice, but their tech support is the best in the industry.

I don’t see any real difference in complexity between Android and iOS 4 except that Android has more options that you can safely ignore whereas iOS 4 barely has any options at all and thus is quite limited. Yes, Android may make you suffer from option shock, but as I said, you can safely ignore much of it until you are comfortable messing with it.

BarnacleBill's avatar

People that I know who like their iPhones find them to be life transformational. People who like their Androids don’t really talk about them like that, but instead talk about all the things you can do to the phone.

I think your happiness level with the phone will lie in how you use technology, and how much you enjoy messing about with it. It’s kind of a chicken/egg decision. Do you adapt your behavior to technology, or do you modify technology to fit your behavior?

jerv's avatar

@BarnacleBill Very true. That is why I went Android; I didn’t have to adapt the way iOS forced me to. I prefer my life to be transformed by being enhanced, not limited.

Judi's avatar

I’m not cheap but I am quite lazy and not the most tech savvy person in the world. I’ve had my iPhone for over 2 years and I love it. (addicted might be a petter word. )
posted from my iPhone

mandiemom's avatar

Thanks everyone! I went with an Iphone and so far I love it :)

jerv's avatar

Good luck with your new phone :)

Just be warned that the PC version of iTunes isn’t quite up-to-snuff; the OS X version of iTunes is much better. Apple works well with Apple but mixing Apple and non-Apple often ends in tears. Bear that in mind when it comes time to get your computer.

Buttonstc's avatar

Did you get the 3Gs or decide to spring for the iPhone 4?

Either way I think you’ll be delighted but I was just curious. And did you go to an Apple store or just to ATT or Verizon?

FWIW most ATT salespeople I’ve personally encountered are a veritable fount of MISinformation where iPhone is concerned. They don’t know diddly-squat. They just pretend they do in order to get credit for the sale :)

jerv's avatar

FWIW, I don’t know any AT&T customers (iPhone or otherwise) that can get more than 1 intermittent bar worth of reception inside most buildings while us Verizonites are styling with a solid three bar signal.

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