Social Question

metadog's avatar

Problem when installing Adobe CS2 on Windows 7?

Asked by metadog (381points) June 8th, 2011

I just got a new HP Desktop running Windows 7 to replace my old P4 running Windows XP. Now I am trying to put CS2 on to the new computer. The install goes as planned, but when I launch Photoshop, I get this message “Your Photoshop user name, organization, or serial number is missing or invalid…” I tried reinstalling, but I end up with the same. Any idea what is going on?

Thanks!!

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2 Answers

Mariah's avatar

Photoshop can be installed on a maximum of 2 computers. Any chance you already have used up all the installs?

metadog's avatar

I deauthorized the CS2 install on my old PeeCee before reinstalling on my new one. I would hope that there aren’t any problems with that.

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