General Question

valdasta's avatar

Why is Google Chrome acting up, but Internet Explorer not?

Asked by valdasta (2146points) July 4th, 2011

I’ve been using Chrome as my browser…no problem until recently. It is slow and not even loading pages. However, when I switch to Explorer, it works fine. What is going on?

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21 Answers

Response moderated (Unhelpful)
XOIIO's avatar

@dverhey Well if IE sucks how bad is Chrome?

Seriously, chrome belongs with AOL its horrible and disgustingly bad. Use IE or Firefox or, one of my favorites, seamonkey

funkdaddy's avatar

Have you closed it down completely lately? It downloads updates automatically I believe by default but can’t install them until you shut it down.

The wrench icon (“Customize and control Google Chrome”) will have a green arrow on it when an update is ready to rock.

Also, Flash seems to jack with Chrome a lot more often than other browsers. It really eats a ton of memory and doesn’t release it until all browser windows are closed. Just something to keep an eye on.

Response moderated (Off-Topic)
valdasta's avatar

Thanks…why is it showing four answers, but only two appear?

Lightlyseared's avatar

2 have been deleted by the moderators for being off-topic and unhelpful. (Although I don’t see how my response was unhelpful). In the general section we like responses to be helpful and on topic. Chit chat, jokes etc get deleted by the moderators. I imagine in a while this response and yours will go the same way.

In response to your question have you tried removing chrome altogether and reinstalling it?

valdasta's avatar

Not yet…is it worth it or should I try a different browser altogether, as the former suggested?

Lightlyseared's avatar

If you like using chrome then it’s probably worth a go. Also have a think if you installed any new programs or extensions before chrome stopped working. Maybe something is messing it up.

valdasta's avatar

I just discovered that if I go “private” it works fine…so what in the world?

valdasta's avatar

I have tried to uninstall, but I keep getting the message to “close all google windows”...I don’t have any open???

Lightlyseared's avatar

Go to task manager and look in the processes tab. You should be able to see if chrome still has any running processes and then you can use task manager to stop them.

Alternatively you could try restarting the computer then uninstalling chrome.

koanhead's avatar

@Lightlyseared Since Chrome has its own “process manager”, do the various Chrome threads show up discretely in Windows’ Task Manager (or Process Explorer if you have that)?
I ask because I don’t run Windows at home (and I don’t use Chrome at work). On my Linux box top shows about eight processes called “chrome” even though I have only one Chrome tab open- but I think that’s because this instance of Chrome has been running for about a week and a half continuously (most of them are “zombie” processes, meaning they have died but their resources not released.)

If this response gets modded, will the mod please PM me in case I’m not following the question that I may know better where the ‘threadjack’ boundary is?

Lightlyseared's avatar

@koanhead chrome loads up several processes but from my quick experimentaion it seem like one process runs the actual window and a seperate process runs the browser itself in all the different tabs. So killing the browser process kills all the ability to display web pages but the chrome windows remain open with a message saying “It’s dead jim” or something. All the processes are called chrome.exe.

With regards to the original question it may be that the process that displays the actual page has crashed and is stuck in memory. When you go to private browsing it loads a new process for that window seperate to the main process and so thats why that works.

koanhead's avatar

@Lightlyseared That sounds plausible. I wonder how long it’s been since @valdasta rebooted the machine? Unless it’s been awhile then I reckon there shouldn’t be all these extra forks hanging round. This may be indicative of a bug that should be reported to Google or to the Chromium team.

valdasta's avatar

@
@Lightlyseared I have rebooted several times…still problem.

valdasta's avatar

@all tried to reinstall Chrome, but I keep getting the “wow helper exe has stopped working” message.

funkdaddy's avatar

Might help…

wow_helper.exe crash on Chrome start on Vista x64

Short version, a memory firewall program was causing crashes in system files and killing chrome.

valdasta's avatar

@funkdaddy I am not that techno savy to find out what that person found out.

I have used firefox before…I tried installing it just to experiment…that didn’t work either!

valdasta's avatar

@funkdaddy In the link you posted it seems like several folks had a problem with Comodo Memory…I do not have that, but would Windows Defender be similar?

funkdaddy's avatar

It could be, but I doubt that’s you problem. Do you have another antivirus or firewall running as well?

If not, you might try disabling Windows Defender momentarily just to see if it’s the cause of the problem. If it is that might help you find a solution as well.

If you have other antivirus software or a software firewall running, try disabling them as well.

If multiple browsers are having issues (firefox and chrome) then something else is going on.

Actually, thinking it through, it may be better to do a full scan with whatever antivirus software you have first, before disabling anything, just to be on the safe side.

Boogabooga1's avatar

Google is watching You.
Maybe shes having the annual eye test.

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