I downloaded a video and ever since popups keep coming up how do I make it stop?

Try clearing your cookies and rebooting. Do you have a pop up blocker?

i did clear the cookies and all the internet files and everything. i restarted the computer a few times both beore and after the virus scan. the pop up blocker is on block every pop up that attemts to pop up. but its not working every time i refresh a page or go to another site one comes up.

Maybe time for a new pop-up blocker? Unless you already have this one.

Did you run adaware or any other spyware program as well? This is all I can think of doing. Hopefully one of our resident experts will see this and have some better suggestions than mine.

i dont have firefox it says you need that and i dont really want firefox

i dont know anything about spyware or adaware all i know is these pop ups are annoying and i want them to stop

You can get Adaware here I run it once a week to get rid of spyware and tracking cookies on my computer that slow me down. It might help you as well.

is that free?

Yes it is. they have version you pay for, but they have a free version also. It’s called Ad Aware 2007 free. Even if it doesn’t fix the current problem you are having, It’s a great program to have.

yeah i downloaded it and just did a full scan there were 60 files it found that my avast didnt find and i got rid of them all but it didnt change anything

You could try to do a system restore which will bring you back to a date before whatever is doing this was loaded. I do that sometimes when it looks like all hope is gone for my computer, and it helps. I got to the programs section on my computer, then choose system tools, then system restore. It will ask you to choose a date to go back to I go back about a month. If you do this, you might have to reload ad aware because sometimes it takes off new programs added after the date you pick, but it hopefully will help you get rid of the pop ups as well.

system restore is impossible. i just got the pc back yesterday so there are no restore points available. thats what i was just trying to do and it said i cant do one

Hang out until johnpowell shows up. He’s good at fixing stuff.

I put in a reqest for some more help for you. Keep checking back and somone will see this and come to help you further.

i just threw the system recovery disk in so its resetting everything if that doesnt work nothing will im sure. (Im on my home pc now…)

Also try SpyBot and AVG Free in addition to AdAware. Both are free and they should clean just about anything from your computer.