General Question

myssa's avatar

Why do applications keep randomly closing on my iPhone?

Asked by myssa (32points) May 25th, 2008 from iPhone

I’ll be minding my own business browsing the Internet or listening to music and I’ll suddenly get thrown back to the front screen… It’s not even after a fixed interval, or after doing one particular thing… Anyone have any similar experiences or know how to stop it?

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9 Answers

jrpowell's avatar

This is common and tons of people have complained about it all over the Internet. You are not alone. I don’t know of a fix. Hopefully the software update in a few weeks helps things.

eambos's avatar

It happens to me too. I don’t know I this is true, but I’ve heard that sometimes you can overload the RAM while on the Internet/youtube or other, causing it to quit to the homescreen.

myssa's avatar

It seems to have started since I put a bunch more music on it… I wonder if it can’t cope with having the memory full…

wildflower's avatar

Safari has a pesky habit of unexpectedly quitting on me…...it’s even happened when loading www.apple.com !

myssa's avatar

Guess I’ll just have to wait and see what the update brings, then! Thanks for the answers everyone :D Silly phone…

sndfreQ's avatar

I’ll echo what the other posters have said-in all likelyhood, it’s not an isolated problem.

The issue has been identified in several cases as memory-related; in most cases, what is happening is that if you’re loading content from a java-enabled page, or if you’re loading a YouTube video, the memory buffer fills, and if the system is running apps (iPod, for example) in the background, will cause the Safari app to crash, or will cause the music to stop and Safari to crash.

It may be noteworthy that in the case of both the iPhone and the Mac, the Mac OS X utilizes both RAM and hard disk space for virtual memory; your situation with filling up the iPod with music may in fact be contributing to the problem, but it’s hard to say if that’s the only source of the problem.

On my mac, anytime the system hard drive fills up to 85–90 percent capacity, the OS starts to go all wonky-it’s related to the way UNIX system calls utilize the memory. I imagine the same would be true of the iPhone’s storage space as well (7.2 GB, so 85–90% full would be anywhere around the 6GB plus range).

There are things you can do to mitigate the other issue of memory management.

-In Safari; go to: Settings/Safari and clear your history, cache, and cookies; thi s is a ‘soft reset’ of sorts for the app;

-System-wise, you can perform a hard reset by holding down the mute and home buttons simultaneously for 10 seconds, until you see the apple logo appear; this will reset the OS, and restore the system back to base.

-All else fails, and you’re having consistent crashes, then backup/sync everything in iTunes, then perform a system restore (erases and reinstalls the system software), then re-sync your data/music etc.

elk89's avatar

sndfreQ is right a restore fixed all the problems on my phone. All if not most of the problems should be fixed with next update set to be released in June!

myssa's avatar

Yeah, thanks you guys – I cleared the safari cache/cookies and then reset the phone – it’s much better now and no crashes yet! :D

Alina1235's avatar

Yep – it happens to me a lot – actually on particular websites, like perezhilton.com – i can only get to about 3rd page.
also it happens in certain spots too, where wi-fi may not work

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