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srmorgan's avatar

Can anyone recommend a good place or forum to get advice on an Android phone problem?

Asked by srmorgan (6773points) March 25th, 2012

I am having trouble with my Android phone. If I launch a music-related app like Pandora or an mp3 player, the app cuts out on me before the song is finished. I have to restart the app.

As I said this is happening with both the crapware app loaded on the phone, the Amazon mp3 player and Pandora.

At first I thought it might be the fact that some of my older music is older CD that were ripped directly to disk a while back but it is happening on Pandora as I said.

Where can I go to get some expert advice on this ?

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6 Answers

coastiegirl96's avatar

I just typed in “Android Support” in a search engine and got this:
Ask Android Tech Support

Android.JustAnswer.com

and

ExpertHelp.com/Android

I don’t have a cell phone, but I hope this helps!

coastiegirl96 (632points)“Great Answer” (1points) Flag as…
jerv's avatar

What version of Android are we taking here? I know that trying to run current apps under older versions (anything before Froyo) can result in weirdness, especially if you are low on memory. Hell, low memory by itself causes issues on any computer.

jerv (31079points)“Great Answer” (0points) Flag as…
srmorgan's avatar

@jerv
I must have a relatively current version of Android. Not sure how to find out what I have.
I bought the phone, a Droid X2, in July so what I have was current as of that date/

Thanks

SRM

srmorgan (6773points)“Great Answer” (0points) Flag as…
jerv's avatar

@srmorgan In that case, you have Gingerbread, just like I do on my X. That brings me back to my suspicion about free memory (RAM, not storage) because I have similar issues when I have too many things going on and my free memory drops below about 45MB. Usually, a quick trip to the task killer solves it.

But cruise Androidforums and Androidcentral
 if that doesn’t help.

jerv (31079points)“Great Answer” (0points) Flag as…
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