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Crossroadsgrl's avatar

My itunes account has been disabled and I no longer have the rescue email account. How can I get back into my own account?

Asked by Crossroadsgrl (925points) May 27th, 2012

My kids tried my password too many times and my itunes account has been disabled. I went in with my Apple ID to reset but no longer have the rescue email it was sent to. Also, I apparently am no longer able to answer the security questions correctly that I set up 20 years ago. Has anyone had to reset their account with these issues ?

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2 Answers

gailcalled's avatar

1–800-MY-APPLE

gailcalled (54647points)“Great Answer” (0points) Flag as…
blueberry_kid's avatar

@gailcalled Explains it all. You could also go to an Apple store. They should be able to help you.

blueberry_kid (5957points)“Great Answer” (0points) Flag as…

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