Oh. You’ve hit a nerve. I fly nearly every week for work and I freakin’ HATE the TSA with a white-hot passion. I’m TSA-Pre – so it’s really relatively painless for me in those airports in the US (including my home airport) where TSA-Pre Check is already in use…but the waste of our tax-dollars and the idiotic rules that I feel certain are NOT making me any safer with each flight that I board sure do rankle. I’ve flown globally now for going on 30+ years and if we’re serious about preventing terrorists from hurting us we need to take a page out of El-Al’s play book. Anything short of that—well, I suspect we’re wasting our money and everyone’s time..AND hurting the airlines’ bottom lines.
Here’s how I’d overhaul it:
1. I would not be paying TSA employees the pittance of an hourly wage they currently earn. The position is far from prestigious or well-paying…which might be why they get so many “agents” who are unable to use common sense, who are dishonest or abusive or who absolutely belong working at a McDonalds drive-thru NOT in a setting where people’s safety depends on their actions and intelligence. You get what you pay for – and these people are being paid about the same wage they would if they were working at McDonalds.
Like Israel’s El-Al, I’d use soldiers to ensure the safety of passengers flying. The TSA should be a natural extension or logical next step for trained military soldiers who would like to “retire” or exit the service and be based in a city in the US instead of being shipped off to a war-zone.
2. There would be a vast increase in the number of undercover Federal Air Marshals.
3. I’d go back to the pre-9/11 way of flying. Sure, you could have metal detectors and x-ray bags still…but seriously, the terrorists will just figure another way (underwear or plastics bombs) out.. We’re much better off having a team of people who can WATCH, undercover, each and every person at the airport and then randomly screen anyone who (again, just like El-Al) fits a profile that might be worrisome. The rest of us need a return to sanity. We need to be able to meet our child at the gate of the flight, we shouldn’t be forced to meet only in baggage claim where there are no restaurants.
4. Profiling. When you buy a ticket the airlines capture your name, address and payment details. Known travelers (currently part of the TSA-Pre program, with special gov’t entry, airline employees with security clearance and active duty US soldiers for example) get less screening. Again, I refer to El Al:
Passengers are asked to report three hours before departure. All El Al terminals around the world are closely monitored for security. There are plain-clothes agents and fully armed police or military personnel patrolling the premises for explosives, suspicious behavior, and other threats. Inside the terminal, passengers and their baggage are checked by a trained team. El Al security procedures require that all passengers be interviewed individually prior to boarding, allowing El Al staff to identify possible security threats. Passengers will be asked questions about where they are coming from, the reason for their trip, their job or occupation, and whether they have packed their bags themselves. The likelihood of potential terrorists remaining calm under such questioning is believed to be low (it’s called “microexpression”).
At the check-in counter, passengers’ passports and tickets are closely examined. A ticket without a sticker from the security checkers will not be accepted. At passport control passengers’ names are checked against information from the FBI, Canadian Security Intelligence Service (CSIS), Scotland Yard, Shin Bet, and Interpol databases.
Luggage is screened and sometimes hand searched. In addition, bags are put through a decompression chamber simulating pressures during flight that could trigger explosives.
El Al is the only airline in the world that passes all luggage through such a chamber. Even at overseas airports, El Al security agents conduct all luggage searches personally, even if they are supervised by government or private security firms.
For $8.1 BILLION a year we could employ a lot of Iraq and Afghanistan war returning Veterans and vastly improve the flying experience (and safety) for all passengers.