I make typos left, right and centre and I am not modded. Equally, I don’t mod people for a typo either. If someone uses text speak I would, and I think the rest of the mod team would too. The person would also receive a very polite email reminding them of the standards and offering to help if they need it.
Most modding is about spam. Questions are also give much more attention than answers. You wouldn’t know how often other people are being modded unless you are here 24 hours a day monitoring things. I wouldn’t see every modding decision. Some happen while I am asleep and I am too busy to go back and do an autopsy of the night’s events. Most question modding is, ‘Can you fix up that spelling error in your title” and it’s done and put back.
Yes General is modded and we know some people hate that but that’s the way the site is set up and for the few that don’t like General and just stay away from there, there are an equal number who do.
Personal attacks and flames are also removed. This isn’t an every day occurrence. There are threads where people go off and behave badly and yes, mods may have to go in and remove particularly offensive posts. Often these have been repeatedly flagged by other members and if there is any doubt, it is a consensus decision across the team. Often mods do try to start with a “Flame off” type post. Furthermore, before modding a General question a lot, mods often ask the original poster if they want to move things to social. So it’s up to the questioner what action is taken.
If there are posts you feel should be modded and haven’t been, flag them. It’s your community. If you don’t speak up using the tools available to you, no action may be taken. We aren’t mind readers and we don’t look at every question or post.
I do have to say when a particular mod is criticized, it is often a one-sided discussion. The mod can’t come out and tell their side of the story because that is not allowed and would be unprofessional. I have seen some members who complain twist things to suit themselves and taking full advantage of the fact that the mod in question can’t tell their side of the story.
There are always going to be gripes and no system is perfect. As I said up there ^^ I do think there are occasions when the team needs to reflect on our actions and that does happen and I know I have seen decisions reversed.
Long and short of it is “you can’t please all the people all of the time” but we do our best.
Over and out.