What do you think is causing this internet problem?
Just about every day for the past couple of weeks, the internet connection has been down for up to eight hours. Otherwise, it works fine.
Some details:
1.) It’s a one year old desktop connected directly to a modem.
2.) The modem has been changed out twice since this started.
3.) All wires are new.
4.) I’ve tried using a different cable outlet…same problem with both.
5.) According to the internet provider, no one else in the area is experiencing connectivity problems.
6.) Internet connection slowly grinds to a halt in ~15 minutes about mid-morning and slowly reconnects late afternoon or early evening. Some days, there is no interruption.
The next step is to have a technician come out and check the wiring in the house. I’m just curious what could possibly cause this when it works well at times and doesn’t at others. Any ideas?
Observing members:
0
Composing members:
0
9 Answers
Here in rural outer-Mongolia where we have only DLS, often the culprit is connected to the phone lines that run into the house.
The telephone repair man has solved the problem that I have periodically of my server being down for a long time. It is often worse during wet or cold weather when water gets on the lines.
He also has a gadget that checks the phone lines after they enter the house.
Thanks Gail. It’s a cable connection, not a phone line. The weather has been considered, but the temperatures have been mild and whether it is raining or not doesn’t correlate with the timing factor.
Sounds like the cable between the ISP’s box outside and your house or the cable outlet is faulty. I’ve had this problem before. They need to come out and test it.
What you have is some user or more than one user on the same node of the network as you who are heavy users of bandwidth during business hours. Ask your ISP (Internet Service Provider) to check who else is on your node or subnet who may be using excessive bandwidth or just ask them to assign your MAC address (of you modem) to a different node. That should solve your problem.
Your problem is that it is a cable connection. I am guessing the equipment in the area isn’t as new as you might hope. Ask your provider if the equipment in the area has been upgraded.
Response moderated (Spam)
I had a similar problem, it was the outside connection at the house, corrosion and a wasp nest. Call the cable company when it slows down and have them verify the speed.
I’ve had a similar issue just as everyone else seems to have had & it was almost just like @Tropical_Willie‘s issue. Corrosion from old cables that have seen many hours of rain. From the hole where your cable comes in go to the adjoining area outside of the house and take a look at the cables. Do they look old or have green crusties?
Update: @Tropical_Willie‘s response was logical. I checked the outside connection, and there was no corrosion or any other visual problem. Fast forward to a year later. Nothing has been changed on this end. The internet is working fine. My guess is that @filmfann is right and it had nothing to do within the house and that some issue in the neighborhood was the culprit.
Answer this question 
This question is in the General Section. Responses must be helpful and on-topic.
Composing members:
0
