General Question

skfinkel's avatar

How can I email Martha Stewart?

Asked by skfinkel (13537points) August 6th, 2013

I used Martha Stewart colors in my house a few years ago, and went to do touch ups. She has moved vendors, and now all the color bases are different and nothing matches. I have spent lots of money on new paints, and even more having to repaint walls that only needed tiny fixes. No warning that these colors would no longer be the same as before. Not acceptable!! I want to let her know and I want my money back!! So I need her email address.

Observing members: 0 Composing members: 0

9 Answers

hearkat's avatar

Copied from MarthaStewart.com

Customer Service
Martha Stewart Living Omnimedia is dedicated to bringing quality products to the marketplace to inspire and enhance the daily lives of our customers. We carefully select leading manufacturers as our business partners. Their expertise enables us to bring our ideas and designs to you. For specific customer service issues, please contact the manufacturer.

For further assistance, please use this link to email us.

• • •

Copied from Ask.com

How to Contact Martha Stewart?
Answer
You can write to Martha Stewart by writing to the Susan Magrino Agency, at 641 Lexington Avenue, 28th Floor, New York, New York 10022. Hope you hear back!
1 Additional Answer
Contact Martha Stewart via Twitter
The personal phone numbers of celebrities are not publicly available.

skfinkel's avatar

Thanks. Just wrote my letter to them. Let’s see if and what they respond.

hearkat's avatar

@skfinkel – Good luck!

skfinkel's avatar

Indeed. I will be expecting a coupon for free paint, and a $200 check for my painter….while sitting on Mars.

figbash's avatar

Did you try and have the paint professionally matched? Sometimes if you bring in a swatch or even take a picture of the color, they can take a whack at it. If you are still in Seattle, Daley’s paint does custom blends.

skfinkel's avatar

@figbash: did the professional matching after trying to match up to her colors. Still didn’t work—even with the original base that she used. Honestly, she just left us in the lurch…

Buttonstc's avatar

You’re not going to like this but I have a pretty good idea what she would likely say about that.

When she still had a TV show on air I used to watch it regularly.

One of the tips that Miss Meticulous gave about painting (in general, not just specifically her paints) was to buy all the paints necessary for each room all in one batch because dye lots do vary slightly from one production run to another.

Then she suggested to put leftover paint in screw top glass jars with which room they were used in labeled on the front and stored upside down (to prevent the top from drying up) in case touch ups are needed years down the road.

I can just picture her self righteous expression as she asks “you did take that precaution, did you not?”

skfinkel's avatar

@Buttonstc It’s actually very good advice, and of course, since I never watched her program, I did not know to do that. We had some leftover paints for some of the rooms, but for a few, no. I think that is good advice. I wonder what she (“she”) will say. If I get a response, I will let Fluther know.

Buttonstc's avatar

Yes she does give out good info which is why I watched her program. But, not necessarily in This case, much of it is pretty obsessive compulsive over the top. I don’t know too many people who actually live their lives with the same degree of perfection as she does.

But she just assumes that they do (or should) and it can wear on your nerves after a while :)

Answer this question

Login

or

Join

to answer.

This question is in the General Section. Responses must be helpful and on-topic.

Your answer will be saved while you login or join.

Have a question? Ask Fluther!

What do you know more about?
or
Knowledge Networking @ Fluther