How can I get my former doctors office to stop billing me?

First, calm yourself. Second, call the office and discuss the issue with bookkeeping. Send them copies of the paid receipts.

I was calm throughout the first 7 months of dealing with this bullshit, I’m all out of calm now.

Well, I’m with you. Fuck her and the office! So fucking frustrating! I find it incredible how I can get better service and competence and caring buying a dress than in many doctor’s offices.

Here is my advice. Ask to speak to the office manager if there is one. Actually, I would go in person and insist on getting your copy showing zero balance before you leave. Be willing to stay for hours. Tell her everything that happened and see what her respose is. If that person sucks also, go to the better business bureau website and write up a report. They will have to respond, so at least you will make them have to do something, which might give you some psychological satisfaction. But, really it is better to stay and get the satisfaction you want while in the office, tell them you want them to call your insurance while you are there to straighten it out. That they can call the police to remove you if they tell you to leave and not to worry they will take care of it.

Eventually they might send the bill to collections so you want to resolve it before then. Possibly they will just wipe the bill clean if they need the issue to show as resolved with the BBB. But, do try to talk to the office manager first.

If it’s worth paying an attorney, then threaten a legal action for damages if she tries to harm your credit out of spite. Fill the lawyer in on all the details you’ve given us, and have your counsel include it in their letter, with a CC to the BBB, of course.

Send a letter to your doctor in a hand written envelope marked “personal and confidential.”
Explain everything you explained here (except the fuck off part.)
Ask for his help in resolving the matter quickly as you obviously can’t work with his receptionist.

There are only 4 people who work in the office, the doctor, a nurse, a medical assistant and the receptionist, everytime I ask to speak to someone else she tells me that she will have them call me back, still haven’t recieved any calls (I even checked the number they have on file is correct). When my mom calls to make an appointment she can be seen within a week, but if I call the doctor is on vacation or there aren’t any openings for 3–4 weeks, urgent care is my new doctor basically.

Just walk in and ask to speak to the doctor then. If there are only 4 people then he runs the business in essence, and he may have no idea this is going on. Continuing to speak to the gatekeepers will do nothing.

Don’t let them get rid of you, stay until you speak to the doctor. If there is a back door to the office he might try to get out and avoid you if the receptionist tells him some lie to cover her ass.

The receptionist wouldn’t dare open a letter that’s hand written marked personal and confidential.

I agree with others. The only way to even begin to resolve this problem is to go back to the office and speak with the doctor, bringing with you a timeline and all documentation that supports your case. And no matter how angry and frustrated you are, you must remain calm when speaking to him or to anyone else in the office.

I wonder….could this be any kind of police matter?

Contact your state’s Attorney General and/or the state Medical Board. The doctor should be aware of what’s going on in his office and no one wants to ignore the heavy hitters. And it shouldn’t cost you.

Best answer yet @Adirondackwannabe.

Today I recieved 2 more letters from a credit manager seeking payment….I’m going to the doctors office tomorrow after I take Monroe to school.

Let us know how it goes. I hope once you show up in person they help you. Sometimes those bills just get printed automatically and the left doesn’t know what the right is doing.