Does it really matter anymore if a business is accredited with the Better Business Bureau?

A lot. I work in the industry. A ratings is just the standard and a lot goes on behind the scenes even then that workers get away with. To get rated a B means workers just don’t have any sense as it pertains to handling food and maintaing a clean environment. C rating, let’s not even go there.

For my mother this was a common topic as I was growing up. Now I never hear her mention it in any regard or very many other people for that matter.

I see your question as does a large enough sample of people use it for it to be accurate. If no one makes reports anymore then it stands to reason they would get a good rating despite possible problems with customer service and problem resolution that they have.

I have wondered about this myself. I have used the bbb maybe a handful of times as an adult. Although in handling a situation a may bring them up as a last resort.

But just this past week I did look up a company I knew virtually nothing about. I found they had been accredited for over ten years and that three problems were reported and and there was a resolution for the customers in each case. Which was better then knowing nothing.

@pleiades very interesting. Thanks for sharing the info. I was surprised that there was such a drop in quality from a to b. And that c is unexceptable.

Or that food or different industries might be rated differently, though it makes sense.

BBB endorsement mattered a lot to my parents, so I grew up believing in was a nice “plus” when choosing among companies. But today, being more skeptical about everything, I find myself less confident in its value.

Here is another point of view.

Being in a small town, I find the BBB pointless. No one around here even knows how to contact the BBB. I get email updates from them, and I can’t see where a bad rating even slows business in the large cities where they operate.

No. in fact they support businesses even if they are not ethical, they will cover up complaints and keep giving bad businesses good reviews.

It’s a food who check with the Better Business Bureau for ratings or information about a business they plan to deal with. It’s a waste of time.

I have to enlarge these fonts more;

It’s a FOOL who wastes his time checking with the Better Business Bureau for ratings or information about a business they plan to deal with. Go and look at his previous work instead. Get a list of a lot of happy customers and look at the work.

I had a guy take my deposit for work on a screen porch. He never got a permit, didn’t follow code, did not finish the job, and just walked away.

I discovered he’d done the same thing to a gaggle of angry customers.

He had a great rating with the Better Business Bureau.

I reported him with proof and photos, and contacts, and names of other people he’d screwed, as well as a report from the city – the Better Business continues to rate his business A+. He pays his dues.

For most small businesses, it is an expensive bribe to get am A rating. Businesses still do it because the bribe buys trust. It’s mostly a scam. Online reviews tell you much more.