Why can't I get Verified by Visa to accept my card information when ordering online?

Do any of the numbers have a leading zero? One of our cards once had a CVV with the leading zero and that seemed to give us trouble – which astonished me in this day and age.

@hearkat Just one of the middle digits starts with a zero.

Hmmmm… on the ‘Verified by Visa’ sites, do all the numbers go into one field, or is it broken up into 4 fields? If it’s the latter, the leading zero might be the culprit.

Actually the verification part of the process does not ask me to type in my card number. This is done on the previous ordering page. The only information they were asking for was the name as it appears on the card, the expiration date, the three digit security number and my four digit pin number.

If that’s not it, I’m wondering if there’s a separate PIN one creates to use ‘Verified by Visa’ instead of one’s ATM PIN? I don’t think I’ve ever used a site with that service – usually the credit card number, cardholder’s name, expiration, CVV and zip code are all entered on the same page.

According to the website for Visa, the cardholder does need to set up a special password to use ‘Verified by Visa’ – have you done that?

They never stated this on the website. I had just assumed that the pin was my the same code I use to withdraw money from the atm. Thank you, I’ll check it out.

The pin is indeed different. I had to go through this with newegg and was really pissed. I use crazy 30+ charterer passwords and wasn’t happy with needing to remember another one.

@johnpowell I freakin wish they would had stated that the two pins were different, or at least without using letters smaller than than my cookie crumbs left over in my bowl.

I went to my bank’s website (the card issuer) to register for a free Verified by Visa account, and they too are not accepting the information I’m giving them. Damn I know what my card number is since I use it all of the time. I’m thinking I’ll have to call the bank at this point.

Have you tried entering the information from a different computer, @Paradox25?

For some reason my current computer will not allow access to Vista Print. Never has, regardless of the browser. I don’t have a clue why.

Might be worth a shot, if you haven’t tried it yet.

@ibstubro I’ll try it when I get up to my sister’s house. If this works I’ll let you know. If not I guess I’ll be using Western Union to wire money to purchase my product.

I believe it’s worth a shot, @Paradox25.

I just did a Google search for Vista print and when I click on the link? Nothing. Literally. My PC does not acknowledge me. I tried clicking on third party links…same think. IE, Firefox? No difference. I take it that my computer is trying to save me from myself. lol

That didn’t work, and she had several different browsers to chose from. I’m going to have to call customer support.

Sorry, @Paradox25. I had my fingers crossed.