Why do men try to fix things?

Here’s an over-generalization that I have witnessed myself and other men doing, too.

I have been approached by a woman who may be a family member, friend, or acquaintance with a difficulty. She tells me about the situation, and my first instinct is to diplomatically tell her how to fix it. There have been many occasions when this reaction upset the woman who was talking to me. The woman’s response is sometimes that she wants to simply be heard, and they don’t care about fixing the difficulty.

Why do women want to be heard?

Why is a man’s first reaction to fix things?

Yes, this is a gross over-generalization. This question is meant to be light hearted. If you’re insulted, get over it.