Why won't firefox open?
When I went to use the computer it had restarted during the night. There was a message that some updates had failed. I ignored that and tried to open Firefox. Got this error message
I ran malware and also ran up dates. I also restored my computer to the 14th. I’m still getting that error message.
I think I have Windows XP, but I’m not sure how to find out for sure. Used to be I could right click on the desk top and find out, but apparently I can’t do that any more.
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11 Answers
Did you re-start your PC?
Then I’m done, @Dutchess_III.
You can open your control panel and click on system to see if you’re XP or not, if that helps at all.
Are you using IE?
Hell no I’m not using IE! Chrome right now.
You would think I could find my system info there, but I can’t.
Easiest fix is to simply re-download (with IE (yuck)) and reinstall firefox. it’s a .dll that’s either corrupted or missing.
I was going to suggest that, @ARE_you_kidding_me, but I was hoping there was a better fix that would retain any Firefox customization.
Well, I have Carbonite so it’s possible I can find my book marks there.
Good news. I’m on Firefox now..and all my bookmarks made it here with me!
@Dutchess_III Relieved to hear that Firefox is finally working for you. I have never heard of a file with that name, which leaves me wondering if you could have either a virus or a piece of malware lurking on your system. (Of course, I also found both Win XP and Win 7 to be flat out cranky and uncooperative at times.)
That’s why I ran Malware.
It’s a legit file, part of Firefox.
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