I don’t think they’re working full time for DOD.
I’ve read several reviews where apparently they’re consulting with the phone patient as part of their regular day at their own practice similar to an in person consultation.
But, as I emphasized, each person should do their own research and info about this app BEFORE they need it.
I’m sure if there are criticisms of it that they are out there to be read by all. As with everything: “caveat emptor”.
I’m not giving it a wholehearted unquestioning recommendation since I’ve never had the need to use it.
Clearly it’s not intended for serious, possibly emergency situations. But I can see it coming in handy for a Mom with four kids and never enough time to get advice about a bothersome but not deadly serious concern.
Or for someone with mobility problems needing a consult about an issue.
I basically let the OP know about its existence with the caution to do their own further research.
I myself have just done a cursory lookover rather than in depth. I’ve read a few reviews not a ton. That’s becAuse I don’t anticipate having a need to use it.
But the next time my Drs. office refuses me a refill on blood pressure meds which I’ve been taking for years (so the dosages and effects are stable and I regularly take my BP at home) I might consider giving DOD a call to get refills.
Anyhow, your aura of caution is a good one. I just don’t think these are all a bunch of bottom of the barrel rejects hanging around waiting for a call.
They also emphasize in their info that all of their Drs. are thoroughly vetted, board certified and located in your own state.
Hence my impression (combined with comments from reviews) that these are MDs with regular practices for whom this is a part time consulting endeavor.
I’m assuming that board certified still stands for something even in this day and age. Also if they are merely making that claim even tho untrue that it would be easy enough to check up on similar to what you do in real life.
If they’re claiming board certified and that’s not the case, I would assume that’s lawsuit time, right?
Anyhow, the app is out there. Any adult is capable of doing their own checks on it. If they don’t then it’s their own fault.