General Question

chyna's avatar

Why can I print from my laptop when I am using Internet explorer but not when I am using google chrome?

Asked by chyna (51628points) April 15th, 2015 from iPhone

As asked.

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8 Answers

Apparently_Im_The_Grumpy_One's avatar

Any number of reasons: most likely some add-in or spyware hooked onto chrome. If it were my computer, I’d run a spyware tool like spybot and/or ccleaner, reinstall chrome, and then start printing away.

jaytkay's avatar

What happens when you try to print from Chrome?

And I have a guess. When I choose print in Chrome, the print dialog pops up and there is a “Destination” which is by default “Save as PDF”.

Click on “Change” to choose a printer instead of PDF.

By the way, the “Save as PDF” option is also extremely useful.

Apparently_Im_The_Grumpy_One's avatar

@chyna
I’m dying to know if either of these fixed your problem!

chyna's avatar

@jaytkay‘s was the quickest one to try so I tried his and it worked!
Thanks to both of you for helping with my problem.

jaytkay's avatar

Glad it helped! I changed my avatar in celebration!

chyna's avatar

^Love it!

bestbroseph's avatar

It’s most likely because chrome doesn’t have the necessary permissions to print

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