General Question

LostInParadise's avatar

Was this a prank call or a scam (see details)?

Asked by LostInParadise (32162points) April 20th, 2015

After getting onto my computer, I noticed that it was acting slowly. This is not that unusual when I first get on, though it did seem a little worse than usual. I then got a phone call saying that Microsoft noticed that my computer was acting slowly and asked to press 1 to speak to a representative. This seemed odd, but I decided that there could not be any harm in pressing 1. After pressing 1, there then followed someone saying good-bye and then hung up. I figure it was probably all fairly harmles, but am curious as to just what was going on. It may just be a coincidence, but the computer started working at normal speed right after the phone call.

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15 Answers

Uasal's avatar

It’s a scam that got a friend of mine last week.

Microsoft will never call you.

chyna's avatar

@Uasal What is the scam?

Uasal's avatar

They convince you to pay for remote repairs. I think she was out a hundred bucks or so. This friend isn’t particularly bright…

LostInParadise's avatar

@Uasal , They never asked me for anything.

Uasal's avatar

Yeah, it sounds like the closer screwed up and hung up on you by mistake.

ibstubro's avatar

You should call your ISP and report the call, in my opinion.

Logically, someone has hacked your internet account. They logged onto your account, downloaded enough to slow your computer, then called to confirm that the hack was working.

This would freak me out, but I’m computer illiterate.

Still, sounds like a hack of some kind. Keep at it, and let us know?

XOIIO's avatar

Failed scam.

janbb's avatar

I get calls like that all the time. Someone saying they are from Microsoft. It is a scam. I think the perceived slow-down of the computer was a coincidence; I don’t think they are hacking.

stanleybmanly's avatar

@LostInParadise I have a question. Did the person scamming you have a heavy Indian accent?

janbb's avatar

@stanleybmanly Was that to chyna or to me?

Response moderated (Spam)
Response moderated (Spam)
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