General Question

elbanditoroso's avatar

Bank deposits through my cell phone?

Asked by elbanditoroso (33578points) December 8th, 2015

My bank has a smartphone app that lets me take a picture of the front and back side of the check, and then uploads that image to my checking account.

A day or so later, the money shows up in my account.

I don’t use this very often, but it is sort of handy on cold days when I don’t feel like going out.

My question is this – I take a picture of both sides of the check, and I also then enter (type in) the dollar amount. Does a human compare the two? Or do they automatically take my word for it ?(because they know they can always debit my account if I entered it wrong)

Just curious.

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4 Answers

johnpowell's avatar

At least at my bank (a small credit union) they have a person review. About a year ago I used my phone to deposit a check and things appeared to work. The right amount was in my bank a minute later. Then the next day they adjusted the check from 1625.00 to 16.25. The person confirming the check misplaced the decimal point. Luckily a quick phone call the next day fixed it.

But it was the last time I used the phone to deposit a check.

Pandora's avatar

Being tellers have to verify all checks, even the ones hat come in via Atm, I would assume they get vetted the same way via phone.
I’m not crazy about this system. I always wonder, how hack-able is this. With phones getting hacked, how easy would it be for someone to open a fake account, thane hack peoples phones and adjust the name and check number and amount and write huge amounts to their accounts. There is no way for a teller to tell from a picture if the check amount was faked or the numbers changed . I don’t care for it. At least giving it to your bank ensures that the check wasn’t hacked and tellers can look for anything hinky on a check.

Hawaii_Jake's avatar

A human checks mobile deposits at my bank. I use that feature all the time and like it very much.

Once, the picture of the front of a check was blurry, and it got flagged. I had to take the check into the bank.

jaytkay's avatar

I am about 99% sure no human reviews my Chase phone deposits. Humans are not better at reading the checks than machines.

—The phone app immediately rejects pictures if it can’t read the numbers.

—After transmission, the bank’s software does another scan and on rare occasions (less than once a year for me) rejects the deposit within ten or fifteen minutes.

—Less than an hour after transmission, I get an email confirming the deposit it has accepted.

Also I assume my history with the bank and the origination of the deposited check determines the amount of scrutiny and the speed with which the funds are available.

There is also one BIG advantage to the phone deposit – you still have the check in case the process goes awry.

An ATM ate a $2K check I tried to deposit earlier this year. The ATM sucked up the check, and kept on blinking “please deposit check, do you need more time?” The bank was good enough to front the money while they looked into it.

It took four months for them to find the check that had been deposited to an ATM inside a bank branch!

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