Adobe Indesign/Photoshop question or where else can I ask this?

Does the image have any alpha channels? If so, remove them.

This can be done in the photoshop channels window.

Or could you have accidentally saved it as a different format with the incorrect extension in the file name?

I’ll have a look at that when I get back to my desk. Thanks for the suggestion. It was a straight download (twice) from istockphoto.com and no other images gave me this problem.

If it came to that—I would take a screenshot and crop. For me, that usually takes care of any hidden coding on the image.

That would work, except it’s for print so I need 300 dpi. Should have mentioned that in the details. Sorry.

I’ve done this trick before with varying levels of success— if the photo is not way too small then, I use command-+ to enlarge the desktop, do the screen shot, crop, save, then open in Photoshop. I’ll resize the photo to a really large size, like 25×30 inches using 150 dpi, save it, then resize again to a smaller size with 300 dpi.

Just FYI… I’m not a photo thief—I used to work for a publishing company that gave out athlete of the month awards and the award template had space for the athlete’s photo. If I couldn’t get the athlete to send me a good photo (happened often… they got busy)—I would use what I could find online. This “trick” doesn’t always work—but sometimes it does produce a printable result.

Ah, nice to know. Thanks!

I had a savvy tech guy look at the problem. I think he found it was either a clipping path that got introduced somehow or an alpha channel issue (as was mentioned above). He was able to fix it, but now I don’t remember how.