@Mariah – I think the key is recognizing who’s a true believer and who just thinks something makes sense from what they’ve heard so far.
True believers have thought it through and put their own twist on it, they have some identity involved with their cause and there’s not much that’s going to sway them short of a life changing event. It’s pointless to argue unless you’re really closely involved with them. I’d say these are the people you work to shut down if their ideas are that repugnant to you. Hearing them out does no good.
But that’s not most people on most issues…
Most people don’t have any identity locked up in issues that far out. They heard something that made sense, and maybe backed up the thoughts they had as well, and just kind of went with it. They aren’t monsters, they just don’t understand the other side. For us in the US, with fairly comfortable lives, I think most issues fall in this category. (not just the US, that’s just what I know best)
Genocide is pretty far from our reality, and I don’t think we should entertain that discussion here, but just to show there are people in the second category for any issue, think of those young teenage soldiers you see involved in some of the genocide in Africa. Those are monstrous acts performed by people that are not monsters. What they’ve been told makes sense so far. There is no way for them to learn the other side of that argument. Humanizing those people and their opposition is the only way to stop that, short of killing everyone.
Back in high school I had a friend who asked our Biology teacher about the extra tendon he had heard African descendants had. Our school was ~80% black, so she shut him down hard and embarrassed him. I’m sure it caught her off guard.
Later our group of friends had a big discussion about whether or not the “theory” made any sense and ended up lining people up so we could look at their legs with no good conclusion. This was like 1994, so we couldn’t google it yet. The guy who had been embarrassed was convinced it was true because of the teacher’s reaction, why would she care if it wasn’t true?
If you heard him talking about the whole thing at a party, you’d probably think he was a racist and maybe shut him down as well. If she’d just explained what she knew and taken it as a real question, we all would have been smarter and it wouldn’t have been an issue.
I think the majority of the internet nazis fall in that same camp. They just haven’t talked it through to the end. Someone listening and discussing those ideas so they see where they lead in the real world can probably at least help them move on to the next thing. The problem is those people tend to think they’re pretty smart, and invincible, so someone has to earn their respect first.
But if they’ll really listen, why not talk?
ETA: I’m just talking this through in the same way, not trying to explain or educate. I’m struggling with this in social and professional situations and just trying to work through how to deal with it too.