General Question

Hawaii_Jake's avatar

How can a friend protect her Facebook account?

Asked by Hawaii_Jake (37734points) March 29th, 2017

A friend close to me posted some unusual things on Facebook, and I was suspicious. I asked her about them, and she was surprised. She did not actually make the posts. Her account was hijacked.

This is not the same thing as an impersonation. They have not copied her profile photo in an attempt to befriend her friends list. They are using her account.

So far it is harmless, but it is not guarantied to remain so.

This is not the first time this has happened. When it happened a month ago, she changed her password. Now, it has happened again.

How can she protect her account? What does she need to do besides changing her password?

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9 Answers

RedDeerGuy1's avatar

Add a tougher security question. My Facebook account was hacked two years ago. they got my security question and changed the password. I forgot my security answer, and they stole my account. I made a new account I just added ‘s to my names. Don’t send me money without confirmation, because chances are its not me.

Mariah's avatar

She should change her password again, to something long that she has never used on any other site. Take four-six random dictionary words and append them together. I’m guessing she’s using short or common passwords that can be easily defeated by the brute-force method of using a bot to guess thousands of passwords per second. Either that or she has fallen for a phishing site, one that impersonates Facebook and asks for her password. She should be careful never to input her Facebook password at any URL that doesn’t start with Facebook.com.

There’s no way for this to happen without someone correctly guessing or otherwise getting access to her password. The only other possibility I can think of is a keylogger.

Facebook might also have an option to allow her to require dual authentication; i.e. if someone tries to login to her account on a computer that’s unrecognized, it sends her a text with a code she has to input in order to login successfully. This ensures that someone would also need access to her phone in order to sign in. I forget whether this is something Facebook offers.

Hawaii_Jake's avatar

I just found out that dual authentication in order to log in is an option for FB. She will be doing this.

Hawaii_Jake's avatar

For others who may want to know what to do:

Go to Security Settings in FB.

Click “edit” for Log In Approvals.

Choose the method that will work best for you. I use texting.

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jca's avatar

I’ve also read in multiple places that you shouldn’t do “cut and paste” for example, when people have inspirational messages or things about suicide hotline and stuff like that, don’t cut and paste. I will rarely click on links that look weird. Unless something is from a legitimate news site, I won’t click on it. I don’t play any games on FB. I heard from a computer repair guy that a lot of viruses are passed through games on FB. I also don’t accept friend requests from people I don’t know.

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