General Question

lugerruger's avatar

How can I retrieve these lost videos?

Asked by lugerruger (785points) April 18th, 2017

I have some videos that mean a lot to me and today I was looking for them and I could only find 4 of them, out of perhaps 15. My phone is a huawei Y6 elite. I didn’t back them up at all, which was pretty stupid of me, and I really don’t want to lose these videos so any help would be appreciated. Thank you!

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3 Answers

ARE_you_kidding_me's avatar

I have no idea what kind of phone it is but many android phones have two storage locations internal and external. One being the phones memory and the other being a removable micro sd card. People often neglect to look in both locations.

elbanditoroso's avatar

The main questions is this: When you did your Android setup, did you tell the Photos app to do auto-backup of your media? (pictures and videos) You would have had to go to the Photos app and given explicit permission.

If you did so, then the videos will be on photos.google.com in your storage area.

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