Social Question

AshlynM's avatar

Has anyone else been asked for proof of identity from facebook?

Asked by AshlynM (10684points) July 3rd, 2017

This just happened to me yesterday. Apparently, someone had logged me out of my account . When I tried to log back in, I was greeted with, “Please change your name. It appears this isn’t the name you go by in real life. ”

Why does facebook care what name you go by? I have two accounts. One I do use my real name but an abbreviated version of my first name and the other account is completely fake, for safety concerns. I have been using my fake account for at least three years with no issues.

It won’t let me back in unless I provide proof of identity. I honestly don’t see the point in this, documents can easily be forged. I can give them any old picture and driver’s license and they’ll believe it to be me.

I can still use my other account for the time being, but who knows how long that will still work.

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47 Answers

LornaLove's avatar

They are absolutely strict about using your real name. I’ve heard old accounts that have been opened for years have been closed because of using false names. It can also happen suddenly apparently. I also personally don’t enjoy using my real name on public media, but I think they increased security because there is so much ‘stuff’ going on around Facebook. They really don’t seemed concerned about Twitter, which to my mind if you dig a bit, is a cesspool.

ARE_you_kidding_me's avatar

Facebook just killed my fluther facebook profile without warning. I was using my alias. They make no considerations for anonymity.

imrainmaker's avatar

So you got this message for your real account or fake one? I’m bit confused. This is news to me that giving real name is a must.

Kardamom's avatar

How would you be able to “give” Facebook anything that would prove who you are? It’s not like you can mail them your birth certificate or drivers license. What exactly were “they” asking you to do?

Zaku's avatar

I haven’t been challenged yet. Nickname for years. I don’t think they know.

jonsblond's avatar

@Kardamom I created an alternate account once and added too many friends at first. Adding too many friends at one time is a red flag for them. I was sent a message just like the OP. They gave me a means to send a copy of my identification to prove who I was but I can’t remember exactly how they wanted me to do it.

Espiritus_Corvus's avatar

I opened an FB account this morning for the first time ever after resisting doing so for over a decade. I registered under my real name, used my real email address, gave real data and even used a real photograph of myself on my homepage—the only one that I believe is on the entire internet. Everything on my homepage is authentic. An hour ago, I received this notice:

YOUR ACCOUNT HAS BEEN DISABLED.

Why was my account disabled? [this was their question, not mine]

Your account was disabled for violating the Facebook Terms.

Our Policies:

Your account must list your authentic name.

Personal accounts must represent individual people only. It’s a violation of our policies to use a personal profile to represent anything other than yourself (ex: celebrities, pets, ideas, objects, etc.).

Impersonating anyone or anything is not allowed.

Maintaining multiple accounts is a violation of our policies.

Accounts created for the purpose of spamming or harassing others are strictly prohibited.

Learn More:
For more information about our policies, please review the Facebook Community Standards. If you think your account was disabled by mistake, please let us know.
*
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I can find no place on that page to complain to a living soul at FB. Everything I open contains more info, but no hyperlinks to FB email, or a complaint desk with working humans.

And how am I supposed to prove my identity to them? If they think I’m going to put my passport, driver’s license, or any other official document on the internet, they are out of their fucking minds.

Well, that was fun while it lasted.

Tropical_Willie's avatar

@Espiritus_Corvus were you connected to anything beside the “pool”? ? ?

Espiritus_Corvus's avatar

Yes. I went there and also visited a few “pool people’s ” pages, while learning how to navigate FB. I was befriended by quite a few people in a very short time. It was kind of warm and cuddly in there. LOL. And then I got the notice.

AshlynM's avatar

@Espiritus_Corvus This is my concern as well. It’s giving them even more perosnal information than necessary. I’m not about to let them have access to my passport or ID card.

They have a whole list of documents they accept as proof of identity. They’re not the DMV.
I don’t have any friends on my fake account and have less than fifty on my real one. The message was for my fake account. Not sure though, how they knew it was fake in the first place.

Guess I’ll have to stop using it. It’s not a huge deal, just weird that I’m now getting this message when I’ve been using my fake account for at least two or three years.

jca's avatar

If I were you guys, I’d try setting up new accounts. @Espiritus_Corvus, especially because you’re new, it would be fairly easy to just friend everyone all over again.

AshlynM's avatar

I tried creating a new fake account, @jca but guess they’re onto me. It won’t allow me to. Just keep getting the message to please change my name.

jca's avatar

Do you start with a different email address, @AshlynM?

AshlynM's avatar

I only have two gmail addresses and both of them I used to create the accounts. I don’t have any other email addresses.

jca's avatar

@AshlynM: If I were you, I’d create a new email address. That’s step one.

Espiritus_Corvus's avatar

You know, this looks like a very good, major phishing op to me. It wouldn’t be hard to hack them and do this to get people to put official docs on the net. I mean, FB is hacked like four times a day. And they are so big now, and contacting them is so difficult, it might take a month before they notice what’s going on.

jca's avatar

I’d start with creating a new email address. Then create a new FB account.

Espiritus_Corvus's avatar

Yeah. I’ll try it tomorrow. I’m kind of disappointed in the whole thing right now. If wasn’t for that great reception you guys gave me today, I certainly wouldn’t bother with it at all. That was very nice of you all. Thank you. It blew my mind.

AshlynM's avatar

Thanks.
I just tried logging into my fake account and still getting the message. I was hoping it was some kind of glitch on their end.
I wished I would’ve downloaded all the data from my account, if I had even the slightest warning this was going to happen. Now all that information is lost, all my comments and likes. Lesson learned I suppose.
At least I still have access to my real account, hoping that doesn’t get locked out either.

Espiritus_Corvus's avatar

So, whatever happened to MySpace? Are they still around? Would they be a good alternative if FB is going to get all weird like this?

ragingloli's avatar

Easy solution: stop using that data kraken of a site.

AshlynM's avatar

Haven’t used Myspace in years. Myspace used to be the facebook back in the day. Everyone uses facebook now. I suppose Myspace is a good alternative but it’s not as popluar. I also used a site called myyearbook and hi5. I dumped them all for facebook.

jca's avatar

When I joined FB 10 years ago, I was hearing very few people talk about MySpace. Now I hear nobody talking about it. I never joined it and have no idea whether or not it still exists.

@AshlynM: FB knows when you try to log in with your old email address, that you are “you.” That’s why you need to create a new address if you want to bother with the secondary account. It’s up to you whether the effort is worthwhile.

For me, I have so many photos on FB and all kinds of memories, I’d probably jump through hoops to keep my present (real) account. I don’t know if I would put documents on the internet, though.

Dutchess_III's avatar

The email address I used has been dead for 6 years. I don’t even know how to log into it any more.

Tropical_Willie's avatar

FB the last couple of years has gotten more stricter on “Real People”. With ISIS and other militants setting up secret groups within FB.

FB also started dropping people that were “Drag Queens” having a second account for their fans.

ragingloli's avatar

Of course, the “ISIS” excuse.
There is literally only one reason to do it: Selling the information to third parties.

Tropical_Willie's avatar

@ragingloli the Federallies are looking over FB’s shoulder for second accounts. If it was for selling info the FB would want MORE not less accounts.

By the by all the stuff in Jellyland is being sicked up by Google to be sold.

Espiritus_Corvus's avatar

I don’t think that is necessarily true, Willie. I tend to agree with Loli. The behaviour is exactly like a huge phishing operation, a data mining op. It appears to be arbitrary, as well. Out of the blue,, they deactivate tens of thousands accounts per day and accuse the users of providing false information when they originally opened their accounts. (The net is full of threads of people complaining about this, especially in the past five years.)

Many of these people were naive and trusted FB, and over the years used it as photo storage of irreplaceable images of their families and all the baby pictures of their young ones—often the only images they have of their children as they grew up. Some have their whole lives stored on FB. And one day, ::POOF:: it’s all gone. Held hostage by FB.

They are told that, in order to reactivate their accounts, they must provide images—jpgs preferably—of official documents, photo IDs, drivers licences, professional licenses, passports, etc., any one of which will do.

Ever since the internet became available to the general public, we’ve been told to never submit to any request like this. We’ve all been told that no legitimate organization asks for this type of info in this way. But now FB does it routinely and holds extremely valuable sentimental property hostage until one submits. And they submit by the thousands every day.

Why is it necessary for FB to behave this way? When google, chrome, yahoo, etc., questions one’s identity concerning email accounts, they merely ask you the safety questions you provided upon opening the account and then they send a code to your phone. Why should FB be any different? Aren’t email accounts primary documents for opening an FB account?

Do you not think that a terrorist can’t photoshop a false official ID? It’s not as if FB will scan the passport or drivers license for their authenticating security features. They just want an image of it—an easily forged image. This is cake for a terrorist to provide. I could easily make one up with the free editing software I have on my hard drive. I no longer have to worry about replicating the holograms or other security features. It’s cake for anyone who knows how to edit images.

It is quite something else, however, to an average honest mensch who justs want to share the progress their family life with other friends and family—it is everything to them. And FB knows it.

So, if having people put their official documents on the internet accomplishes nothing toward the stated goal of preventing fraud and terrorism, why would an org that admittedly gets hacked for millions of their user’s information every two months or so, ask for this information?

AshlynM's avatar

@Espiritus_Corvus I totally agree.
I’m pretty sure facebook isn’t going to go out of its way to make sure the documents are authentic.
I managed to create a new fake account with a new email address. So far so good.

jca's avatar

@Dutchess_III: It doesn’t matter if you can log into your email address or not. It’s just a means of telling FB what email address to associate with you.

Espiritus_Corvus's avatar

^^ When I opened my very first FB account a couple of days ago—the one that was suddenly disabled a few hours later— I wasn’t very impressed by the limited features and was stymied by the difficulty in navigation. Then I noticed an email from them in my email account. It was a confirmation email. When I opened it to confirm, a plethora of features opened on my FB page and I suddenly realized what people had been raving about all these years.

Dutchess_III's avatar

What got me was one day I logged in and suddenly there was my whole HS graduating class…and then some. I reconnected with people who had meant a lot to me in the past who I never thought I’d ever hear from again. It was cool.

AshlynM's avatar

I’ve been using my fake account for three days but now facebook wants my phone number to verify my fake account. It won’t let me back in until I do. What if people don’t have phones? There might be multiple and personal reasons people use fake accounts. Where can I complain about this?

Earthbound_Misfit's avatar

They won’t care @AshlynM. That’s their policy and they won’t change it.

jca's avatar

@AshlynM: Why don’t you want to give them your phone number?

Tropical_Willie's avatar

@AshlynM It is their game and their rules.

If you don’t like their rules don’t play the game with a bogus ID.

AshlynM's avatar

It’s the invasion of all this proof of identity nonsense. I know I can just stop using the site but that’s not my issue.

Tropical_Willie's avatar

Their rules !

Not yours !

AshlynM's avatar

@Tropical_Willie I’m not forcing you to answer. No need to get riled up.

jonsblond's avatar

I admire you for wanting to complain even if your voice might not be heard, @AshlynM. I’ll help you find where to complain if you need the help.

Espiritus_Corvus's avatar

God, Willie. I would have hated to be with you during the Civil Rights era.

So, I’ve since pursued FB’s demands in detail. They sent me an email with their hostage demands. It was an application for reinstatement and contained a list of their acceptable IDs:

Birth certificate
Driver’s license
Passport
Marriage certificate
Official Name change paperwork
Personal or vehicle insurance card
Non-driver’s government ID
Green card, residence permit or immigration papers
Professional License
Social Security Card
Voter ID Card

They said any ONE of the above will do the trick.

I filled out the app truthfully, but where it said to upload the official government document of my choice, I sent them this , in the acceptable .jpg format.

Their response was another email. It contained an ALTERNATIVE LIST of acceptable government IDs. Any TWO of the following would get my account back:

Bank statement
Bus card
Check
Credit Card
Employment verification
Library card
Mail
Magazine subscription stub
Medical record
Membership IDs
Paycheck stub
Permit
School card
School record
Utility bill
Yearbook photo

LOL. They further explained that what they really wanted was a photo ID with a birthdate on it (although more than half of the Alternative List items would not provide that). It would be acceptable of I wished to block out all other personal identifiers.

LOL. (I can’t stop laughing at this) It was as if some guy was saying to me, “Okay, Okay, pal. You win. Instead of one passport ID page, we’ll take a bus pass and a yearbook photo. Howzat?”

jca's avatar

Social Security card, @Espiritus_Corvus? That’s nuts. Hell no.

Espiritus_Corvus's avatar

LOL. Or a bus pass and your membership card to the Ladies Garden Club.

ragingloli's avatar

What if you sent your ID with everything blacked out, and a big fat stamp reading “classified” on it?

Tropical_Willie's avatar

Crow
During the Civil Rights Era I was out getting African-Americans to register to vote.

Espiritus_Corvus's avatar

Well, good for you. And it became our rules, not theirs, because of that and a lot of other people’s efforts.

So, what happened to you in the meantime?

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