I was a brand new CPS worker, in my last week of training in Albany (about three hours north of NYC and two hours north of where I lived at the time). We had training every other week, and the job put us up at a hotel for the week. This was legal training, and there was a lawyer there from Manhattan.
The lawyer had trouble with the computer and he really didn’t even start yet. He said let’s give it a little break and he was working on trying to fix the issue he was having. The lead trainer said “while we wait for him to fix the computer, I just saw on the news that a plane hit the World Trade Center.” A few minutes later, she said “another plane hit the World Trade Center.” We all ran off to watch the various TV’s in the facility.
My mom worked right near Grand Central. I tried to call her work number (this was before everyone in the world had a cell phone). The lines weren’t working, I got busy signals, no signals, it was very frustrating and scary. The lawyer told us that his daughter went to the high school that was right near the World Trade Center. He said he was going down there, and he would do what he had to do to get past whatever barriers would be there and he would find his daughter. The lead trainer told us let’s take a break and reconvene tomorrow morning.
We went back to the hotel, in a daze. I was very scared and crying, worried about my mom. I called my stepfather who was home and he said he spoke to her and he told her just get out. At the hotel, there were a lot of airline personnel (pilots, airline attendants) and the hotel set up a free buffet for us. We were all in the lounge, eating the buffet, drinking drinks (not free, of course) and watching the TV screens. The news was all talking about “Bin Laden.” Everyone said “who’s Bin Laden?” We’d never heard of him.
We spent the day in the lounge. I spoke to my stepfather again and he said my mom had to walk from Grand Central to somewhere else – I don’t remember now if it was 125th St station (Grand Central is 42nd St) or if she had to get to Rockland. Anyway, luckily she was in good shape.
Later on that afternoon I took my friends out for a ride around Albany and the streets were desserted. We tried to go to a shopping mall and it was closed.
I was very happy I wasn’t at work at the time because it was hard enough to process all this information without having to deal with the stress of being at work. The next day we took a vote and voted to leave and go home and return at a later date (in about two months from that).
I didn’t know anybody personally that died that day.