General Question

RedDeerGuy1's avatar

What can I do to fix my Surface pro 3?

Asked by RedDeerGuy1 (24986points) December 7th, 2017

All I get is the low power symbol then it turns off. The cord light goes on and says that it is charging . I’ve gone through three cords. The warrenty is expired. It is 64GB and Windows 10.

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7 Answers

Tropical_Willie's avatar

Sounds like the battery is not charging, therefore a new battery is needed. You don’t need another charging cord. Three is enough.

elbanditoroso's avatar

Time for a new battery : link

RedDeerGuy1's avatar

The staples clerk and manager ordered me two cords. It usually fixes the problem. Thanks for the advice. If it doesn’t work then i will buy a pc.

Tropical_Willie's avatar

Fix the battery it cheaper by at least 5 times. Staples can put a battery in it for you.

RedDeerGuy1's avatar

Called staples. They will refund me the next two cords if they don’t power up the computer. Then I will buy a new computer.. About $70 each.

RedDeerGuy1's avatar

Update: Gave up and bought a Chromebook. For $550.

RedDeerGuy1's avatar

Update. The Chromebook only has 36 or less gigs of hard drive storage. On the bright side the Chromebook has a sturdier power cord.

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