Mechanics: What is so special about my Jeep Cherokee SUV that only the dealer has the equipment to service it?

Both of my Ford products must have the all-wheel drive system repair work done at a limited number of Ford dealers, because of equipment and special training.

IT maybe the Fiat/Chrysler doing the same thing. Besides it could be they A/C repair shops know it will be back again for the same problem in three months and they don’t want to deal with it.

There was a recall on Cherokees AC lines. Maybe that’s why.

Hyundai is that way with a lot of their services. And they won’t allow after market parts such as bumpers. VW is that way when it comes to servicing their transmissions.

@zenvelo Thanks. Apparently the 2015 model (which is what I have) is part of the recall, but I never got a recall from them. Hmm!
My husband is still at the dealership. I told him of the recall and he said it’s not the problem.

Your car is just barely out of warranty. If it’s actually a bad part, it might be that most aftermarket parts suppliers haven’t made the replacement, or places haven’t started stocking them, so you’re left with OEM parts anyway.

More likely though, it’s an electrical issue and those are difficult to diagnose and different for every car. It usually involves some trial and error and repair shops won’t want to custom order parts or tools they might not use again. It just doesn’t make sense from a financial standpoint or from a customer service standpoint.

The next time your SO goes to the dealer, or call them on the phone, or Email them for a copy of the recall paperwork. It will explain everything. You may also be able to download a copy of the recall online.
I think @zenvelo probably has it right. The dealers seem to like to do that stuff to keep the non-dealers from working on their stuff. And they’ll charge a sufficient price for it, too! (A$$holes!)