How can a credit card thief instantly know your new credit card information as soon as your new credit card is activated?
On 5–10-2019 I noticed that between 5–6-2019 and 5–10-2019, 187 small Amazon purchases ($15 to $52) on my CapitalOne MC. Total over $2K.
On 5–10-2019 I called CapitalOne to report the fraud and cancel my MC.
On 5–15-2019 I activated my new CapitalOne MC. Within an hour I noticed many (181) new small Amazon purchases on my new CapitalOne MC.
Of course called CapitalOne to cancel my new MC.
How did the thief know my new MC information and generate so many Amazon purchases so quickly?
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10 Answers
CapitalOne ? ? ?
Just asking !
That seems to be the common thread.
How Credit Card Fraud Works, And How To Stay Safe – MakeUseOf
https://www.makeuseof.com › Security
Another way in which thieves could come to have your 16-digit credit card… on your computer, they could easily nab your credit card information when you…. hacked, call your bank, tell them what happened, and ask for a new card. ..... Upon receipt, immediately activate and change the billing address to the correct one.
@Tropical_Willie Sorry. I thought that everyone knows that CapitalOne is a huge credit card company.
@Inspired_2write Thanks. I’ve got a lot to learn. Apparently CapitalOne is finished with me. It’s been over 2 weeks and they still haven’t sent me a new MC.
I now have a Citi MC that I deactivate with an app on my iPhone after each use.
It is a one of the largest advertising Credit Card companies listed and one of the highest interest rates,
If you had charges WHEN you activated the card; the Credit Card company’s security is at fault.
@Tropical_Willie I don’t mind the high interest rates because I pay off the card balance each month. I make sure that I never pay a dime of interest. I like 1½% cash back that CapitalOne offers. Used it to pay $10k of a vehicle purchase once. Cool $150 bucks back.
CapitalOne has not offered details to me of what happened. Talked them 3 times on the phone. They just assure me that I won’t have to pay for any of the fraud Amazon purchases and an investigation has been started.
I have a card with Capital One too and I wish I had your problem. It seems about 5% of the time on legit purchases the card somehow gets flagged for fraud and rejected and I have to call them up to turn it back on. It was actually pretty awesome. The second time it had happened I had taken a bunch of people out to dinner and payed and my card was rejected. I mentioned it was sort of embarrassing having my card rejected while I was trying to buy dinner for a bunch of people when I was getting the card turned back on and the lady apologized and credited my account the cost of the bill. So that was a cool $250 I got for a minor inconvenience.
But they do have this service where companies automatically get updated info when your card expires. They do this so if you have re-occurring payments the company will just get updated card info and it doesn’t matter if the number/exp/cvv number change. I wonder if when your card was cancelled for the first fraud they messed up and hit the wrong button so it just looked like the card was updated under normal circumstances.
But I wonder how they got the info in the first place.
Hey John! Get over to your cancer thread and say hi! You had me worried.
@johnpowell Thanks for the information and a logical possible way the crooks were able to tap into my new MC. Still is incredible how 181 Amazon purchases could be generated in about one hour. Perhaps the purchases were in a pending mode from when I cancelled the old card on the 10th and activated the new card on the 15th.
The crooks could work for a company that I did business with. Or just powerful hacking.
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