Why is my cellphone sound garbled?

Asked by RedDeerGuy1 (24986

) June 23rd, 2019

It is an Android Galaxy Ji6 phone that is two years old. I got for $150 and $45 month subscription. Only long-distance phone calls are not working.
Sometime it works most of the time is garbled.
Should I buy a new phone maybe? What do you suggest? Only long distance phone calls are not working perfect.
I have two ISP . Both cable and internet. One of the internet connection just got signed up last month.

I don’t have room for updates..

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9 Answers

Take back to tech desk at mobile store and hve them figure it out, should be “no charge”.

Tropical_Willie (31487

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Yeah, call your phone company.

Since the problem seems to only be with some long-distance calls, I would think it unlikely that it has to do with your physical phone. More like whatever service you were connected to. Perhaps the garbled calls were even being served by a different provider via “roaming” or whatever.

Zaku (30606

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Try dialing *228. It will reactivate your phone. It’s a step above rebooting. You won’t lose any date. It just refreshes stuff.

Dutchess_III (47126

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* data. *

Dutchess_III (47126

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@Dutchess_III I think *228 is for Verizon Wireless in the USA. It cases the phone to change the list of towers that are used by the cellphone.

Tropical_Willie (31487

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It’s used on all cell providers, to the best of my knowledge. I have US Cellular and it works with them. It worked when I was with CellOne and when I was with Altell. It also works when I’m roaming.
And yes. It prioritizes the towers and switches. It just seems to clear up funky little glitches.

Dutchess_III (47126

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