Why do online stores make it so difficult to shop?

I feel your pain. It’s why I don’t shop online very much. I have a PNC credit card and there is an offer for 10% back from Walmart online. You order online and then pick up at the store or have it delivered. The Walmart is one mile from me so I figured I’d try the curbside pick-up. I got as far as 4 items and got frustrated and closed the page. I might try again.

Our Wal-Mart has six parking stalls for on line pick up only, and have yet to see anyone use them.
I shop online as a last resort ,NOT my first stop.

Our Walmart does too. I’ve seen two cars in a year. When they were building it I thought it was a bad idea. The most absurd part about it is it’s not attached to the building, so the grocery (and employee) can still can get rained on. Why not build a drive through that protects from the elements that everyone can use, including the people who order online thats just a couple of spaces front to back? That’s another Q of frustration though.

I hate that retail is continuing to die off, because I like to touch and feel before I buy most items. Did you see the stats Yang gave for retail? It’s incredible how many jobs have been lost. I don’t have the stats handy.

I take your point and my answer is laziness, apathy, and/or perhaps intentional disinformation (I find this even on the same physical shelf in a retail store – products of the same type showing different units and the unit measure also showing different units).

(In case it’s useful, you can google things like “quart liters” and easily get web-based unit converters.)

In all seriousness, the products probably have different measures because there is no rule or law about it. Only America would use gallon (the UK has a royal gallon, but doubtful they would use it over metric) and so maybe the trash can was made in America if it uses that term. Or, an American company has it made somewhere else but uses that term when selling their product.

The other baskets might be made in metric land and the specifications are written that way. Places like Home Depot probably just use the specifications given by the vendor as a description. Some may also translate it into our system.

Additionally, large trash cans are often described by the gallons they hold, so a trash can company might use those terms while a trash can as part of a bathroom set or office set might not think in terms of gallons, but rather the space it occupies.

Just guessing.

For something like a trash can or garbage can, I would prefer to go to the store to see what the item looks like, and envision it in the space it will be in.

I agree with @zaku. I like to do price comparison, especially on food. Sometimes one item will be broken down by ounce and another one will be by gallon or something like that. Sometimes I want to report it to customer service but ultimately I don’t think they really care.

For the same reason we are the only ones who drive on the right side of the road and use inches instead of metric. We merkins confuse ourselves when trying to deal with the rest of the world.

^^The only ones who drive on the right? What? The majority of the world drives on the right. Plenty of countries are left driving, but it’s still in the minority, especially if you look by population in the world. All of North America drives on the right. All of Europe drives on the right except the UK and Ireland and Malta I think. Almost all of Latin America Is right side driving, although the Caribbean is fairly split if you look at the CALA region altogether. Africa is probably 60/40 right side in the majority (just guessing) and Asia too, maybe even more than that drive on the right in Asia.

Try and on line shop outside the states, everything seems to be going along just fine then get to put order in then they say they don’t ship outside the usa.

I get everything I order from Walmart delivered to my home free. That two days business is for the birds, but it is worth it for me getting it delivered even if they go past that two days promise.
This month I included a bag of m&ms with my order. It kept showing delays on the tracking. When it finally got here, a week after the rest of my order, it came in this great big box. They sent it in a styrofoam cooler of a large size, and a faux ice pack in there with it.
Have you tried Home Depot? Some items are shipped free, but pick up has always been hassle free for me.