I do not let arguments if any, escalate to that level.
And in the rare times that it did its usually the loser that shouts or is unreasonable a definite sign of someone in the wrong making things worse or as a tactic to intimidate.
I stay calm , state my case and walk away if they continue raising there voice.
Example:
Last year a resident known for her bullying tactics and using her large physical frame to tower over those that she intimidate confronted me in the laundry room after I placed my laundry into the washing machine as “SHE” was hoping to use it?
Although it was scheduled for another resident who still had and hour on her time left , she told me that I could use the rest of her time and that is way I was using it.
Bully women apparently assumed that since this other resident let her use her time before that she was entitled to use it again without telling her nor anyone else.
Bottom line:
Bully women swears, yells loud and had taken out my wet laundry out of the washer and left it on a nearby chair dripping wet, unbeknownst to me until I returned to take it out for the dryer?
I asked where was my laundry and she pointed to the chair etc and I told her that she had no right to do that.
She stated that yes she did because SHE ALWAYS uses this time !
I told her politely “not this time” as I had permission from the resident who it was HER scheduled time.
I told her that I will clear this up right away and went to get the resident to talk with bully.
Long story short:
Argument ensues and escalates ( bully loud) and resident calmly stating her rights etc
I entered and stated that i now know what went wrong and Bully asks what?
Told her that as she was accustomed to using the residents time and always telephoned the resident before hand, but this time SHE forgot!
I told her that she ASSUMED that she had the right and in reality she didn’t and that is how this uproar all came about.
Realizing that she was losing and in the meantime her laundry is still going through the washing cycle,she begins theatrics with shouting, arms waving ,and eventually swearing!
I left the scene as the resident explains calmly that she would not be threatened by her .
( although she was as she continued until the washing was complete and thus the time schedule was finished? )
Months later everyone avoided her and some changed there laundry times other than when she was around.
However the fallout resulted in her lying about it to all residents within hearing distance!
I also changed my schedule to avoid her as well.
Moths later talking with a neighbor who jokingly asked if I was going to use HIS time , is when I discovered the gossiping liar had infected the whole building making herself look as the innocent party?
I corrected that information with the neighbor (male) and he told everyone else the truth of what happened.
It is now Oct 2019 and finally after many more episodes ( not around me as I avoided her and others like her) she moved out of Town and everything is better for all of us now.
She simply was a toxic women used to getting her way by bullying.