I would go on sites like Sears and Home Depot and read reviews. I’d look at the price point you want to spend, and then see what are most popular machines for that price range, and read the reviews. I’d also google the brand and model you’re looking at and read what you can find on it.
Whenever I buy anything I do a lot of research on it (big purchases, I mean).
I just bought a washing machine this past spring. The problem now with all new washing machines is that they’re HE – High Efficiency. They use very little water. The old machines, you could set the water level for your load size: Small, Medium, Large, XLarge. Now, you don’t set the water level, the machine does it (by weight, I guess). The clothes come out barely damp and they’re really wrung out a lot, because the machine spins the crap out of them. I have a problem with streaks of detergent on my dark clothes. I have somewhat solved that by trying to use minimum amounts of detergent. I have it set to double rinse and “deep wash” but still, black jeans may get some detergent streaks. If I have something that I really want to be washed well, that I feel needs a lot of water, I bring it to a laundromat. For example, a comforter. Thankfully, I don’t wash those very often, so I’ve been to the laundromat maybe twice since buying the new machine.
It almost makes me wish I bought a used machine, the old kind where you can set the water level, but it’s too late now. Reviews for HE machines all seem to complain about the water level and how the clothes don’t seem clean.
The machine I bought was about 450 and I chose it because of reviews, price and because of the relatively simple dials and buttons. I didn’t want anything too complex.
I’m hoping that in the future, manufacturers will take all the negative reviews into consideration when they look at how to make the machines more to the liking of the consume, with the issues that HE machines all seem to have. This is an example of how new regulations (for machines to be HE) have maybe been helpful to the environment but not necessarily to the consumer.