General Question

elbanditoroso's avatar

How can a website offer a FAQ section when the website isn't up and in production?

Asked by elbanditoroso (33578points) February 16th, 2020

I happened on a ‘coming soon – this website under construction’ page earlier today. Pretty cool, it looks like it will be worth visiting when they get it finished.

Here’s the problem: They have a FAQ link at the bottom of the page.

But:

1) there isn’t a way at this point to send them questions

2) building the site is still in progress

So how can there be a FAQ? I always understood that FAQ meant Frequently Asked Questions – which would imply that they receive them in quantity. But there’s no way to send questions!

Does FAQ now mean:

- questions we think people might ask us in the future?

- frequently anticipated questions?

Why don’t words mean what they say?

Observing members: 0 Composing members: 0

5 Answers

rebbel's avatar

Some of those FAQ’s seem indeed to be the equivalent of people asking themselves a question and answering it as well.

“Am I going to that pancake house and stuff my face with a whole bunch of crêpes?”
“Yes, I will indeed go there and do exactly that.”

SEKA's avatar

Maybe the FAQ page was the easiest page to set up so there is nothing on it yet. I’m sure they anticipate many Q’s in their future and are trying to be ready when they finally go live or maybe they added a few “How do I” Q’s with the answers to get users started

Patty_Melt's avatar

Yours is probably the most FAQ. There just isn’t any way to find out, and as yet, no answers.

JLeslie's avatar

I was going to create a website several years ago and I wrote up the “home” page, “about” page, and the “FAQ” page to give to the web designer. I was anticipating what people would ask. If the website had actually been created, probably I would have added some more FAQ’s that I had not anticipated once I received questions from customers.

Call_Me_Jay's avatar

It could be a template with ready-made pages like FAQ, About Us, Contact , Locations, etc.

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