You try to de-escalate the situation. You ask for their name Seems odd, right? But. That’s the first word, most people are taught. Their name. You repeat their name, as much as possible. It taps, deep into their minds. You say their name, in every sentence. “Jon, you were having a good time.” “Jon, what happened? ” “Jon, what can we do, to help you? ” Etc…
Repeating a person’s name, can really have an affect… All of their earliest memories, are tied to that name. I had great success with this strategy, when I was a LEO… It calms them, a bit. To hear their own name. I guarantee that someone, in their past, spoke to them with love and authority, using their name. It helps to refer to yourself, in your name… You form a bond…
You’re no longer stranger 1, and stranger 2…
You know each other. To an extent.
Then. You’re both on a personal level. And you build the conversation, from there. Mentioning their name, as many times as possible.
Nothing is 100%. But. It really helps.
You build a bond. Then, you go from there. You pick their brain. You listen to them. You deduce their triggers, and try to alleviate them…
Regardless of whom you are talking to, respect is a two way street. Even if you don’t agree with them.
If all else fails, it helps to know how to defend yourself. Most defenses fail, if there is a plan involved. You need to be able to improvise. That means that while you are interacting with such a person, you are also sizing them up. Observing every detail. Examining what your strengths and weaknesses are, versus this person. Understanding where you are, and what your potential advantages are, given your surroundings. Can you outrun this person? Can you pick a better spot, to defend yourself, and maybe walk the person there? Are there LEOs, nearby?
There are many variables…
There is no perfect defense. But. You can increase your odds, by being aware of the the person you are confronting, and your surroundings…
If possible. Your best bet, is to get away from them.
That can be as simple as spitting in their eyes, and running away. Anything that buys you time, to do what you’re best at…
NEVER underestimate an opponent, or overestimate your own skill.
Most importantly, document everything. If it comes down to a court case, the more evidence you have will work in your favor.
Unfortunately, there are those who are psychopathic. They are beyond civilian help. But. In many cases, there is law enforcement, or agencies, to deal with them…
Lean on those people.
It’s their job, not yours, to handle such people.
Report such people. You may be saving others…
I encountered multiple people who would fit the description. They often need help…