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Love_my_doggie's avatar

Have you had a bad experience with Uber Eats?

Asked by Love_my_doggie (13078points) June 28th, 2021

Hey, Jelly-pals! Last week, a created an account so that I could redeem a gift voucher of $25. Uber Eats charged for the exact same meal 2X. I ordered once, and I received one delivery, but there’s a double billing on my debit card.

I’ve been going back-and-forth with customer service, attempting to get my refund. I keep getting boilerplate answers that are contradictory, trying to shift the blame to me.

This $25 gift has turned into something frustrating and expensive. All I want to do is resolve my problem and then immediately cancel my account. Has anyone had a similarly bad experience with Uber Eats?

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3 Answers

Tropical_Willie's avatar

Contact your bank !

Love_my_doggie's avatar

You won’t believe this…

I have a long-term client who’s now in his late-70s. This man dislikes technology; he’s never, even once, used a computer, had an email address, or owned a cellphone.

A couple of days ago, he received his monthly credit card statement…with a huge charge from Uber Eats. The guy has no device for setting up or placing an order through an online account. The charge is random and completely wrong.

Wow. All over the internet, there are horror stories about this company. Everybody who’s been mistreated by Uber Eats needs to file a complaint with his/her state Attorney General and get the service shut down.

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