Can you help me with a question about my remote control to my gas fireplace?

I’m sure you have checked the battery, in the remote?
It should be in the manual, I would say, but it could be that the remote beeps to tell you that the battery is getting low?

Well they are all new batteries, but I suppose they could be bad.

Wow. That’s a really annoying feature, even if it is designed with safety in mind. Is the remote the only way to use the furnace? I’d try changing the batteries, finding a storage place near the furnace, and getting a large hammer in case the remote betrays you again.

Can you provide the make and model of the unit. I have one that wiggs out often.

I will when I get home.

Mine doesn’t do that but I dropped my old remote once and had to get a new one. I would call the person who installed it and ask them. If that fails, RTFM.

RTFM?

Read the Fucking Manual. It’s an old technological term!

By the way, there should also be a manual power switch on the fixture.

I did! And there is.
The only reason it gives for the beeping is that the remote is more than 20 feet away from the receiver. It’s not. It’s about 5 feet away. No obstacles in between. But it’s fine if I leave it beside the receiver.

@chyna I would talk to the people who sold it to you and tell them you have a defective remote and they should replace it.

Ok I bought it at Lowe’s.
Iris’s Pleasant Hearth VFL2-R024DR. 24 inch gas logs.

^^ So go back to Lowe’s.

Please look inside the remote and check the FCC registration number.
That will help find the frequency and communication technology it is using. We might be able to come up with an external, but still hidden, antenna so you can you use it from a greater distance.

I agree with @janbb. Mention it to Lowe’s. They might come up with another remote for you to try.

Read page 30 of the Operator Manual

At all times and in all OPERATING MODES, the transmitter sends an RF signal every fifteen (15) minutes, to the receiver, indicating
that the transmitter is within the normal operating range of 20-feet. Should the receiver NOT receive a transmitter signal every 15
minutes, the IC software, in the RECEIVER, will begin a 2-HOUR (120-minute) countdown timing function. If during this 2-hour period,
the receiver does not receive a signal from the transmitter, the receiver will shut down the appliance being controlled by the receiver.
The RECEIVER will then emit a series of rapid “beeps” for a period of 10 seconds. Then after 10 seconds of rapid beeping, the
RECEIVER will continue to emit a single “beep” every 4 seconds until a transmitter ON or MODE Button is pressed to reset the
receiver. The intermittent 4-second beeping will go on for as long as the receiver’s batteries last which could be in excess of one year.
To “reset” the RECEIVER and operate the appliance, you must press the ON or MODE button on the transmitter. By turning the
system to ON, the COMMUNICATION -SAFETY operation is overridden and the system will return to normal operation depending on
the MODE selected at the transmitter. The COMMUNICATION – SAFETY feature will reactivate should the transmitter be taken out of
the normal operating range or should the transmitter’s batteries fail or be removed.

Learning Mode:
Each transmitter uses a unique security code. It will be necessary to press the LEARN button on the receiver to accept the transmitter
security code upon initial use, if batteries are replaced, or if a replacement transmitter is purchased from your dealer or the factory. In
order for the receiver to accept the transmitter security code, be sure the slide button on the receiver is in the REMOTE position; the
receiver will not LEARN if the slide switch is in the ON or OFF position. The LEARN button in located on the front face of the receiver;
inside the small hole labeled LEARN. Using a small screwdriver or end of a paperclip gently press and release the black LEARN button
inside the hole. When you release the LEARN button the receiver will emit an audible “beep”. After the receiver emits the beep press
the transmitter ANY button and release. The receiver will emit several beeps indicating that the transmitter’s code has been accepted
into the receiver.

Ahhh! I changed batteries in the remote because they came with some off brand and I wanted good ones in it. But I didn’t do the learn thing again.
Thank you! I’ll do that tonight.

Oy! You lost me at learner mode. Mine just goes on and off.

@janbb I know! Why does a remote have to learn!?

So someone else doesn’t turn your fireplace on or off accidentally. The remote is paired with the receiver, like a remote garage door opener.