General Question

RedDeerGuy1's avatar

What should I do to fix my Motorola Smartphone powered by Android?

Asked by RedDeerGuy1 (24945points) January 8th, 2022

The internet disconnects from time to time for 5 seconds to 15 minutes. I watch lots of YouTube.

I was wondering If I upgraded my internet speed? Would that help?
Or should I save up for a new phone?

The phone costed $300 and has cracks in the screen from when I dropped it twice in 2 years.

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8 Answers

Hawaii_Jake's avatar

I suggest you save for a new phone.

SergeantQueen's avatar

I have a Moto G Stylus.
Was $250 and works awesome, and its the newer phones.

I would suggest getting a new phone, and since you like Motorola, I would suggest the Moto G Stylus.

120 (something) of storage space, a stylus, a really nice camera (3 on the back) and other cool features.

It’s $250… The Samsung phones that I saw that have the same features were like 500+.

This has more features than the Samsung phones in the same price range.

flutherother's avatar

You should first try reinstalling the YouTube app.

seawulf575's avatar

I have a motorola phone and haven’t had the internet issues you are seeing. I would ask first off does it happen all the time, in all locations or is it only in specific locations? Example: we have more problems with internet in our bedroom. But the bedroom is (a) on the other end of the house from the router and (b) has 2 bathrooms (with metal pipes in the walls) between us and the router.

Another suggestion, if you decide to get a new phone, is to invest in a good case for it. I bought a Poetic case and have been VERY pleased with it. I dropped my phone out of the truck (about a 6’ drop) onto asphalt several times and have never had a crack in my screen.

elbanditoroso's avatar

what model, @RedDeerGuy1 ?

The obvious first thing to try is to do a factory reset. That way at least you rule out software as the problem.

RedDeerGuy1's avatar

Model is Moto g fast.

lute23's avatar

Is it the issue with data restriction?
Many times it happens that you have restricted data allow to use, and that’s the reason for the internet not working.

RedDeerGuy1's avatar

@lute23 No. I have unlimited home internet and home wi-fi.

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