General Question

Jeruba's avatar

Need help quick: Is this a legit billing for my website & email?

Asked by Jeruba (56034points) September 3rd, 2022

I’m away from home and have been for the past four weeks, so no paper mail. I took care of all my expected bills in advance. All my paper records are at home, and I can’t do any of this stuff from memory.

A billing entity says I’m past due to renew my domain name (which includes my email). The billing entity is businesswebsystemsource.org, a name I don’t recognize, and I thought this domain name came due in December.

There’s something else funny about this so-called renewal, so of course I’m cautious, but I also don’t want to lose my site and all its contents and all my nonpersonal email.

Do you know how to check if this is a legitimate entity or a scam?

Observing members: 0 Composing members: 0

12 Answers

RayaHope's avatar

I would try and get a hold of the company you took out your domain name with and or the place you normally send payment. Although I am practically computer illiterate and have had my own problems lately :(

janbb's avatar

I just clicked on your link and got a site not found” message so that is suspicious. Is there anyone in your home who might look up the record??

Jeruba's avatar

Suspicious points:

This is not the entity that my domain name is with. I don’t remember what that is, but it isn’t this.
They did not offer a 2-year and 3-year renewal.
They offered privacy protection for an additional $12, and I clicked it, but when I went to the payment page, that option did not appear with any charge.
I couldn’t find a phone number.
I didn’t get a hit on the URL.

I don’t fall for any scams that say things like the IRS is going to come and arrest you if you don’t pay, but this one scared me. I suppose all the info they did have—full name, address of residence, two emails, phone—is all searchable and available? even though I thought I had a proxy registration?

@Blackwater_Park, I agree. But if there’s a doubt, there’s a risk.

@Tropical_Willie, thanks, that helps.

@RayaHope, that would be a good step to take, but as I explained in my details, I am not at home, don’t have my paper files, and don’t remember the name.

@janbb, not anyone that I want to send poking through my file drawers, even though he could do that pretty much any time.

janbb's avatar

@Jeruba Sounds scammy to me, especially since the URL doesn’t load and they are not the entity that your domain is registered with.

SavoirFaire's avatar

This is a scam, and what @Tropical_Willie found more or less proves it. The site has no connection to any legitimate operation, nor is it a continuation of some previous legitimate operation. You are free to ignore it without worry.

Jeruba's avatar

Thanks, @SavoirFaire. That’s reassuring.

Uh…but now I have an email from them confirming my transaction, even though I did not supply a credit card number or click a “process my order” button. They didn’t even ask me if I wanted to use a cc on file, even though how could they have one?

Now I’m really puzzled.

Zaku's avatar

Look at your accounts, now and in a few days, for transactions you didn’t make, just in case.

But it’s probably just a scammer trying to get you to respond.

I get receipts and invoices for imaginary orders pretty frequently in my spam.

SnipSnip's avatar

Just call the company who handles your website and check on y our balance. You might want to go ahead and prepay over the phone.

Does the bill include the name of your domain and call you by name?

SavoirFaire's avatar

@Jeruba I agree with the advice given by @Zaku and @SnipSnip (though I probably wouldn’t prepay unless I thought I might miss the due date). I have also gotten fake invoices, some with a surprising amount of information. You can also check here to see if your email address has been caught up in any data breaches (which could explain some of the information they have). If so, a change of password is in order.

JLeslie's avatar

I would think there is a way to find out what we hosting company you use.

When I Google website names I own it shows they are with godaddy.

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