Have you ever heard of being charged extra for mayo in a restaurant?
Asked by
jca2 (
16892)
May 4th, 2023
A friend just told me about an experience she had where she ordered a burger and fries to go from a restaurant near her job. The cost was 15 dollars, which she thought was a bit high, but she paid it and after tax and tip, it was close to 20 dollars. She requested a side of mayo, because she doesn’t use ketchup. When she got back to work and looked at the bill, she saw that they charged her .75 cents extra for the mayo.
She reviewed it online and mentioned the cost and the extra charge for the mayo. She felt it was excessive to be charged extra for it. The owner addressed the review and talked about higher costs for food and overhead (rent, utilities, etc.) but didn’t specifically mention the mayo cost.
I’ve never been charged extra for a condiment. I know some Mexican places will charge extra for guacamole but I don’t really consider that a condiment, it’s more of an appetizer.
Do you think it’s excessive to be charged extra for mayo? Is this a thing now? I don’t eat mayo like that and I’m not usually ordering burgers in restaurants, so it’s not been something I’ve encountered.
They say if you can’t afford to eat out, you shouldn’t, and I can afford it but when I hear about stuff like this, it makes me less eager to eat out.
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15 Answers
Yep. A local restaurant around here charges extra for most toppings on a burger. Onions, tomatoes, pickles, lettuce, etc. all like $.35 extra each. I refuse to ear their for this policy.
Never heard of that before, but I’m not surprised. Costs are costs – the mayo costs something to them, and if they brought it in a bowl or ramikin, that has to be cleaned as well.
Dairy Queen in the 90’s would charge for every topping for a burger.
In 2003 my boss at Pizza Hut, and KFC was penny wise and pound foolish. He would get on your back if you gave an extra napkin, while not catching the staff giving out free pizza. Or cooking extra food at the end of the day, and taking it home at the end of the shift.
Sometimes the cashier at night would charge an idiot tax for damaged merchandise or offensive treatment. Also for spilling valuable natcho dip.
A charge for a minor amount of mayo is perverse. Especially if it’s 75 cents for a bit of mayo, and it’s not some truffle artisanal mayo freshly prepared in their kitchen. They fully deserve to be tormented by indignant reviews.
Here they give you 1 of each condiment with your order. Then if you want another or 2, they charge 25 cents per extra. Just guessing, had she ordered a burger with mayo, I bet they wouldn’t have charged her, but she ordered it on the side & those little packets cost a fortune now days.
I would be more upset with the owner responding as they did. As far as I’m concerned, add the price of a minimum of 1 condiment to the price of the food & a reasonable price for any “up charge” requests.
Oops, forgot, we do have one place that makes their own seasoning for fries. They have a price for regular fries & if you want the seasoning added it’s an extra 50 cents. My problem with that is that they keep a bottle of their special seasoning sitting on the table & you can order regular fries at the regular price & add your own seasonings at the table. I’m NOT too lazy to shake a shaker…but they make a small fortune off those that either can’t or don’t connect the dots!!!
I could see this in a fancy bistro where they make their own mayonnaise from scratch. If they’re charging .75 for a tablespoon of generic mayo from an industrial tub, I think that’s going to backfire on them, at least in the US where consumers have grown accustomed to condiments being free.
Not in the US. Years ago I paid 6p in England for ketchup at McDonald’s.
I would be shocked if a full service restaurant charged me for a condiment. I can see charging for extra tomatoes, lettuce, that sort of thing. If they are going to charge me I expect them to tell me at the time of the order since it is not commonplace.
Thinking about this some more, the preposterous thing is that it’s a $15 hamburger, which has no business costing so much unless it already includes some sort of high-quality condiments applied in a seriously high quality way, which a bit of mayo definitely does not qualify as, and so should not be something that can be added to such a burger as an extra $0.75 charge. It’s ludicrous.
@jca2 Not sure if someone asked this already, but does the burger come with ketchup usually included? Then I would really be annoyed, because it’s just swapping condiments. I order my burger double lettuce no tomato no onion, they better not charge me for extra lettuce.
@Zaku I agree with you. McDonald’s I could see it, because the margin is tight on the food, but a $15 hamburger? It probably costs $5 at most to make it, and I’m including paying the cook and cashier. A lot of places here now charge $18 for a burger and fries and I think it’s very high. In my opinion restaurants and grocery took advantage of people complaining about meat prices as part of the “Biden inflation.” I just bought ground round for $4.99 a pound, and restaurants would get better prices.
@Forever_Free LOL. But can you get ketchup on your burger there for free?
@janbb the question was surrounding mayo
^^I was just building on your joke. No offense meant to either mayo or you.
Here, even McDonald’s charges for condiments. I just looked it up, and it’s €0,40 per portion (20ml).
The local vegetarian restaurant charges a bit more, but I don’t mind that so much. Their mayo is home-made and delicious. It’s also vegan, which makes me so happy – no caged hens suffering. Because it’s vegan, it tastes a little lighter than regular mayo, making it a perfect dip for vegetables. Sometimes, I get an extra portion so I can then have it with something else the next day.
$15…Unless that burger was supersized and fully organic (plus delicious) and the price included a drink and fries, I’d consider that too expensive.
I don’t see alienating a customer for a teaspoon of mayonnaise…or even two.
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