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KRD's avatar

Can a mod help me get a new password?

Asked by KRD (5274points) March 23rd, 2024 from iPhone

I need to change the password on my account but it is not letting me. Can a mod help?

Observing members: 0 Composing members: 0

5 Answers

jonsblond's avatar

Did you get help yet? If not you can try messaging @longgone.

smudges's avatar

Log out then log back in with your username. There will be a link that says “Forgot Info”. Click on that and it should send you an email with a link and you should be able to create a new password. I haven’t tried it myself. Worth a try.

jonsblond's avatar

^The link isn’t working right now. This is the exact same issue I had recently where I was locked out for months.

KRD's avatar

I try to hit the forgot info button but it says I need to verify it.

smudges's avatar

Have you clicked on the “Contact the Mods” button at the very top of the page? or msged @longgone like @jonsblond suggested?

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