Can you share a story where a corporation put you before profits?

It’s easy to rip on a bank, insurance company, but can we share positive stories?

In 2013 I transferred money into my credit card, and when grocery shopping. I ordered ~$100 worth of groceries, and it declined. I quickly called my credit card provider and explained everything. While I was refunding everything in public the credit card company called me and gifted me $20, of their own money, for a pizza.

Please share your positive experiences.