I grew up with Commodore 64’s and Amigas, so I’ve always known great hardware and awesome software. Amigas were at least 10 years ahead and Macs & PC’s didn’t even compete before 1995. It’s a shame that piracy killed the Amiga, although Commodore where very much like Apple in terms of having closed hardware architechture (i.e. noone else could build it but them).
I had to use Macs at University between 94 – 2000 and it is from that experience that I have utterly loathed Macs ever since. They were the most hopeless, unreliable, dumbed down systems I’ve ever had the misfortune of using. I would go through entire labs of the damn machines and they would just crash and crash and have issues while I’m doing even the most basic tasks. We were using Mac “classics”, LC II’s, LC III’s, some models of Power Mac etc. They were all rubbish. I saw that sad Mac face more than anything else.
In the workforce I had experience with iMac’s and, while they were fairly pretty, they still crashed just as much as the older models. You should’ve heard the screams from our graphic designer when he lost a couple of hours work. Again.
I’ve always hated that Macs (and now iphones/ipads) are a closed system and the user is actively discouraged from upgrading anything in their system. I believe the ability to upgrade hardware has changed since they changed to using the same, indentical, Intel-based hardware as everyone else, but I’ve been too scarred from trying to use their horrible systems again.
The OS might not crash as much since OSX was introduced, but I still don’t like using it at all. In the past few years (2009 – 2011) I’ve sat behind experienced Mac users and watched them fumble and struggle with the unintuitive UI, and accidentally click things in the background because many applications aren’t even contained in their own window.
I’ve tried to use a MacBook (to test cross-browser compatibility) and it gave me the shits within minutes. Maximise should fill the whole screen and Minimise should get it the heck off my screen – not just make the window slightly bigger and smaller depending on what I had to manually drag it out to before.
The thing that annoys me about many of the stories from Mac fans is that they equate Customer Service with the choice of OS. i.e. “I had great service from the Apple store therefore Mac > PC” – my local computer store gives just as great service, but I don’t harp on about it. Dell, HP, Gateway etc also give the same level of service as Apple – assuming you want to buy from those providers.
The thing I love about my PC’s is that they just work. I’m typing this on a Dell laptop (running XP) from early 2006 and I haven’t had a single issue with it. No viruses, no reinstalls, nothing. I also have a PC from 2000 that was running 98 for a couple of years, dismantled, carried overseas in pieces, reassembled, upgraded to XP, dismantled, carried back to my home country, and it’s still running – granted its a bit slow these days, but it’s still ticking 11 years later. And yes, I do have a top of the line i7 running Windows 7 that will wipe the floor with any Mac.
I always thought it was a shame that Microsoft saved Apple from bankruptcy, but at the end of the day it is necessary to have competitors that have to innovate to survive. I have no great love for Microsoft, but comptetition from Apple (and now Google) will ultimately mean that all consumers get better products and services.