My laptop boots up to nothing but a black screen. Can you help?
I have an HP Pavilion dv6775us with 32bit Vista. When I boot up, it acts like it’s going to start up just fine, then it goes to a black screen with a mouse pointer. I can’t even go into safe mode. Any tips?
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17 Answers
F8 on start up and tell it to boot to last known working sector,
failing that tell it to start in safe mode
i have had to sort my brothers laptop a few times that has done this.
my desktop messed up once kept rebooting for no reason turned out i had a virus.
what led to the laptop not booting up correctly
Get a MacBook, they break less
and where is the proof that Macs break less ?
essieness may not want to spend a fortune on a new system,and may have the same views on Macs.
Yeah, I’m not really on the market for a new laptop. If I was, I might get a Mac, but I can’t afford one right now. I’m happy with my HP… when it works,LOL.
if pressing and holding F8 on start-up doesnt work then come back and say what you see.
will help further
it could be overheated,could be a problem with the motherboard if thats the case i think it may be time for replacement but plenty to try before it comes to that
Ok, I pressed F8 and chose “last known good startup” and now it says it’s “checking the disk”.
checking the hard drive because of an unknown command/corrupt partition thats a good thing
put Ubuntu or Hackintosh on it :]
ANYTHING but Windows
@sandystrachan: This may not prove that Macs break less (though I have witnessed my PC-using colleagues experience much more downtime than me in the same work environment) but Apple consistently ranks highest in customer satisfaction. 2005, 2008, 2009, for example.
Nah, I’ve got a friend looking at it. She’s going to scan my hard drive and make sure it’s ok. She has a Vista installation disk, so she’ll just reinstall it if nothing else works. Thanks for your help though!
I hate my mac, and everyone that I know who has owned a mac has had a HD die. It has happened to me too. So no stay with your HP, do your best to keep it running. I also live my PC. It has done the same thing that your talking about except I let it sit with the black screen and about a half hour latter it started up and was fine. Have you tried calling customer support?
update: I got a brand new hard drive… so I’m good now.
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