Why Can't I Uninstal My Anti-Virus Software?

Take a look at your systray next to the clock at the lower right of your screen.
If there is an icon for webroot, right mouse click it and there should be an option for “exit” or some such.

Also you can try pressing ctrl-alt-del and bring up the task manager.
Click on the processes tab and if anything saying “webroot”, terminate the process.

Then uninstall should work.

the only option for the webroot icon are help, or restore

ill try the second option

@The_Compassionate_Heretic

I went onto the task manager and under the tab “processes” theres a list of programs I guess. One of them says “Spy SweeperU…” and the description says “SpySwee…”. Theres a button that says “end process”, should I end the process of the “SpySweeperU…”? Im not sure if its the webroot or the windows defender.

@desiree333
I think you’ll be ok if you terminate that process. It’s likely that is the one.

@The_Compassionate_Heretic ok I’ll try it.

@The_Compassionate_Heretic it worked, thanks so much!

@desiree333 Awesome! Glad to help.

i have the same problem with my webroot just like The_Compassionate_Heretic. i have a acer pc. with microsoft vista home windows