My upgrade for windows 7 was shipped to the wrong place. I've been talking and been on hold for 1 1/2 and still no help (I ordered windows 7 with my new laptop). What Should I do?

sorry, but sadly microsoft are well known as the sinkhole of support. its probably going to cost you money to fix it. and not a little either. i believe their support was at over $100 last time i checked.

call the sales departament, and tell them a lie. tell them you where reviewing windows 7 for the school you work at, and you need to tell your boss tomorrow if he should buy those 23 copies for the staff room or not. and that you dont know what to tell him because your stuff never even arived.

if that does not work, maybe suggest taking your future business over to linux. after the epic fail that was vista, they can hardly afford to make more people angry at the moment.

Tweet this story and name the company.

Dell is the company, and after exactly 2 HOURS!!! they finally directed me to customer care and they said they sent it to the wal-mart i bought not my addresss, so they are going to have wal-mart ship it to me…they said it should take anywhere between 2days-2 weeks….that was a complete nightmare

Dell? do your self a favour, dont have anything to do with them. i know from experience. as soon as the guarantee runs out on anything they dont want anything to do with you.

there really should be some laws to force big companies like this to do their damn job properly.

You could always write Consumerist and tell them your story.