I think it’s yet another holdover from some primal instinct. We have to stay on alert for danger at all times and pick up any signal that says something is a threat. It’s not laziness, indifference, egotism, or obstinacy. It’s hard-wired for our own survival.
When we meet another creature in the jungle or on the savannah, we have to decide really quickly “friend or foe?” We have to be able to tell our guys from their guys at a glance. We have to know where not to step, which branch not to trust, which plant not to touch. Those of us who are to slow to judge don’t survive to reproduce.
This is no different from what birds do when they take flight at the least motion or disturbance. They don’t care if they’ve misread a signal and there’s no actual danger, or if they’ve misjudged their friends or hurt someone’s feelings. Better safe than sorry.
Most of the time in our modern civilization we don’t need those skills. We have supermarkets to separate the good plants from the bad plants, and we have a bigger survival stake in getting along with others than in killing them. But rapid judgment still tends to be automatic. Our rational sense is supposed to tell us to slow down and examine the evidence.
However, I can think of two civilian situations in which we still see this instinct in full force. One is when we’re behind the wheel and the other is when we have an infant on the hoof.
When driving, we must constantly make snap judgments that we don’t have time to study and confirm: this guy is going to cut in front of me, that driver is moving erratically and I want to stay out of his way, I can cut in here, I’d better wait, she looks like a nut case, he thinks he owns the road. We may even go with stereotypes and prejudices if they have served us well in the past. (And is it truly an unjust stereotype if I can predict with 90% accuracy the ethnicity of the driver of that blue car up ahead just from watching its movements?)
The point is not to be fair in sizing up everyone else on the road and correct any misjudgments. The point is to get to work and back safely.
When we have a toddler, we must constantly scan for danger the moment we enter a room. We’ve seen a mother of an 18-month-old walk in, put the baby down, and immediately pick up every object on a surface lower than 24” and put it out of reach. We know what the child will grab for and drop and what he will try to put in his mouth. As parents of small children we are attuned to our environments in a way that we will never be before or since.
The point is not to make a scientific analysis of what our youngster will and will not grab for and move only those things he will actually touch. The point is to remove anything he might grab for—either to harm himself or to harm the object—to avert the possibility.
Malcolm Gladwell has amply treated other kinds of instantaneous judgments in Blink. I just think it is absolutely useless to imagine we can scour this behavior out of our systems. Instead we have to recognize it and mitigate it where it does not further our interests.